Insait is redefining how financial institutions engage with their customers using AI. Our conversational AI platform transforms complex financial journeys into seamless, guided experiences across both chat and voice. We enable banks, lenders, insurance companies, and fintech platforms to improve conversion rates, reduce operational costs, and deliver superior customer experiences across onboarding, KYC, lending, payments, and servicing journeys.

Our platform combines deep financial services expertise with advanced AI capabilities, allowing organisations to deploy intelligent agents that guide users step-by-step through critical processes. With a growing base of enterprise clients globally and strong traction across multiple regions, Insait is now expanding into Australia and Recent Zealand.

The Role

We are seeking a Senior Sales Engineer to be the technical anchor of Insait’s sales motion across Australia and New Zealand. Working hand-in-glove with the Country Manager and global account leaders, you will own the technical win across complex enterprise deal cycles with banks, lenders, insurers, and fintech platforms. You will lead solution discovery, deliver high-impact product demonstrations, and serve as the trusted technical voice with both C-level and engineering stakeholders.

This is a pure pre-sales role for a senior practitioner who thrives on translating customer problems into compelling, defensible solutions and converting technical credibility into closed revenue. What You’ll Do

Lead technical product demonstrations and solution presentations to both C-level and technical stakeholders

Run discovery sessions and solution design workshops to map Insait’s capabilities to customer journeys, business cases, and target outcomes

Own technical objection handling, security and compliance reviews, and RFP/RFI responses across enterprise deal cycles





Develop and maintain tailored demo environments, solution narratives, and reference architectures for ANZ financial services use cases

Build competitive differentiation narratives against incumbents and emerging AI players in the ANZ market

Partner with sales leadership to drive technical win rates, deal velocity, and forecast accuracy across complex enterprise opportunities

Translate customer requirements into clear scopes, integration patterns, and commercial constructs that align with Insait’s product roadmap

Provide structured feedback to product and engineering on customer requirements, market trends, and competitive gaps

Lead technical handover to the post-sales implementation team to ensure a seamless transition from signature to go-live Requirements

7+ years of experience in sales engineering, solutions consulting, or pre-sales within enterprise B2B SaaS

Proven background in regulated Financial Services (banking, insurance, lending, payments, or fintech) is required

Strong technical fluency with conversational AI, LLM-based agents, and prompt engineering in an enterprise context

Hands-on understanding of REST APIs, webhooks, and enterprise integration patterns (identity, event-driven architectures, secure data exchange)

Proven ability to run enterprise sales cycles and influence both technical and business buyers from analyst to C-level

Strong commercial instincts, with experience shaping deals, scoping commercial constructs, and driving technical close

Excellent presentation, storytelling, and written communication skills

Deep knowledge of the ANZ financial services market, regulatory environment, and buyer landscape preferred

Experience operating in high-growth, early-stage, or zero-to-one environments

Executive presence and comfort engaging senior stakeholders up to C-level

Based in Sydney, with willingness to travel across Australia and New Zealand as needed

📌 Senior Sales Engineer – ANZ (Sydney)
🏢 Encore AI
📍 Sydney