About The Role In this role, we are looking for a switched-on individual who can coordinate successful delivery of regular service calls. You will respond to clients and arrange repairs to be conducted by our service technicians, doing all this with excellent customer service.

Role Title: Service Administrator Location: Birralee, South Australia, Australia Hours: Monday – Friday, Full Time Permanent Reporting: Service Manager Essential Skills & Qualifications Preference for someone with a background in a similar role, or familiarity with roles in service and repairs

Exceptional communication skills and friendly customer service

Strong computer literacy (including Microsoft excel) to understand our internal systems and deliver timely service

Highly motivated, in your willingness to learn and meeting results / targets A strong team player and ability to work well with internal and external stakeholders Duties & Responsibilities Receive calls from customers in a professional manner

Communicate customer requirements with our Service Technicians, and schedule service calls





Process purchase orders with relevant suppliers and invoices as required

Follow up on the progress of current jobs and provide updates to customers.

Investigate and communicate opportunities to improves processes or expand the service business.

Benefits Employee discounts on Aidacare health equipment products and services

Quarterly incentive scheme

Employee Assistance Program to support mental wellness

Perks package includes discounts for retail, insurance, gym and more

Comprehensive training program to equip you with the necessary skills and knowledge How To Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!

About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Share

📌 Service Administrator (Tailem Bend)
🏢 Aidacare
📍 Tailem Bend