Taree Toyota, a trusted and family-owned business are looking for an enthusiastic and customer-focusedService Advisors (trainee or experienced) to join our team.

We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.

About the Role

- Act as the first point of contact for service customers, delivering a welcoming and professional experience.
- Accurately assess and document customer concerns and vehicle issues.
- Recommend appropriate services and repairs, providing clear and transparent explanations.
- Prepare detailed repair orders and maintain accurate records in the dealership management system.
- Liaise with workshop technicians to coordinate and prioritise repair work.
- Provide timely and proactive updates to customers throughout the service process.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Promote dealership maintenance plans, warranty services, and aftercare options.
- Maintain compliance with manufacturer service processes and warranty procedures.




- Support service department operations in achieving daily productivity and efficiency targets.

Hours: 8am to 5pm Monday to Friday Who Are You?

- Strong verbal and written communication skills
- Excellent interpersonal skills and emotional intelligence
- Ability to manage multiple priorities in a quick-paced environment
- Previous experience in a Service Advisor or customer-facing automotive role (preferred)
- Basic automotive knowledge; willingness to learn essential
- Familiarity with dealership/service systems (e.g. TUNE DMS) is an advantage
- Commitment to teamwork, customer satisfaction, and continuous improvement
- Valid NSW Driver’s Licence
- Full Australian working rights

Important information

- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.

Ready to join our team? Apply today We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

📌 Service Advisor (Taree)
🏢 PATTOY
📍 Taree