THE ROLE The role will lead, as needed, the development of budget bids, Cabinet submissions and papers and briefings suitable for informing senior executive and ministerial decision making. The position will require excellent written and verbal communication skills, and a robust understanding of policy and budget setting processes. The role holder will also have the skills and ability to work collaboratively and use initiative to support delivery in a fast-paced and changing policy environment.

The position will require highly developed leadership and people management skills, high level written and verbal communication skills, and an ability to be responsive to tasks including the provision of responses in a timely manner.

This is a rare opportunity to hold a change leadership role at the centre of one of Victoria's most significant social services technology programs. The successful candidate will be a highly collaborative and skilled leader motivated to work in partnership with front line practitioners, operational and system leaders, clients and technology partners to generate innovative yet feasible solutions that improve client outcomes.

ACCOUNTABILITIES INCLUDE

- Successfully deliver the Reform and Design work stream, overseeing the associated work packages within the resourcing, timeline and budget parameters.




- Manage a small team of Design Leads focused on the relevant specialist service streams of the program.
- Provide high quality authoritative advice and sound recommendations to the Director, Service Reform and Design; working closely with appropriate stakeholders to ensure the business case adequately reflects business strategy and needs.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

📌 Service Design Lead (CBD)
🏢 Victorian Government - Department of Families, Fairness, and Housing
📍 CBD