Service & Sales Plumbing Manager (Top 1% Only)

Lead the Next $40M Plumbing Company in Sydney

Proximity Plumbing is not your average plumbing company.

We’ve grown from 15 to 25 staff in 6 months, we’re tracking toward $15M+ revenue, and scaling quick with another 6+ hires underway. Our goal is simple: build a $40M business within 5 years.

We are already

- 3,000+ 5-star Google reviews

- 4x winners of Sydney’s #1 Plumbing Business

- Operating across Eastern Suburbs, Northern Beaches, and North Shore

Now we need a leader to take our service division to the next level.

Not a supervisor.

Not a caretaker.

A driver of performance.

This Role Is Not for Everyone

If you’re average, comfortable, or just looking for a job, this isn’t for you.

This role is for someone who:

- Leads from the front

- Thrives on numbers, pressure, and performance

- Takes full ownership of results

- Wants to build something big

What You’ll Be Responsible For

You will take full control of our service division and scale it.

- Lead and grow a team of 20+ service plumbers

- Drive daily KPI performance across:
- Sold hours

- Job profitability

- Average ticket

- Callback rate

- Customer satisfaction

- Review performance daily and take immediate action

- Work closely with dispatch and leadership

- Step into complex jobs and lead by example

- Train and develop technicians into top performers

- Enforce systems, processes, and accountability

- Ensure all work meets Australian Standards

What Success Looks Like

- KPIs consistently hit or exceeded

- Strong revenue per tech per day

- Callback rate under 3%

- Consistent 5-star feedback
- A disciplined, high-performing team





- Systems that are tight and scalable

Who You Must Be

Only apply if you can confidently say:

- You are in the top 1% of plumbers in Australia

- You’ve led teams and can prove results

- You understand sales, pricing, and profitability

- You are system-driven, not reactive

- You hold high standards

- You are hungry to grow

Minimum Requirements

- NSW Plumbing Licence (Drainage, Gas, LP Gas preferred)

- 10+ years residential maintenance experience

- Strong diagnostic and fault-finding skills

- Proven experience quoting and selling

- Leadership experience

- Strong communication skills

- NSW Driver’s Licence

What You’ll Get

Built for a top performer:

- High base + commissions

- $150k - $200k+ OTE

- Company vehicle + fuel card
- iPad, iPhone, uniform

- Ongoing training and leadership development

- Direct access to the Director

- Pathway into senior leadership

- High-performance culture

Why This Role Is Different

- Help build a $40M company, not just work in one

- Have real influence over systems and performance

- Lead a team aiming to be the best in Sydney

- Work with driven, serious operators

Do NOT Apply If

- You avoid accountability

- You don’t want to be measured daily

- You don’t enjoy leading people

- You want an easy role

Apply Only If You’re Ready

If you’re one of the best, this will feel like an opportunity.

If not, it will feel uncomfortable.

That’s intentional.

? Message William directly: 0401 016 ***

Final Note

We don’t hire often for roles like this.

When we do, we hire people who change the trajectory of the business.

If that’s you, we’ll know.

📌 Service & Sales Plumbing Manager (Top 1% Only) (Sydney)
🏢 Proximity Plumbing
📍 Sydney