31 Jul
|
Uq Sport
|
Saint Lucia
31 Jul
Uq Sport
Saint Lucia
- Take the lead in a varied, hands-on Shift Supervisor role at UQ Sport
- 12‑month fixed term | salary from $67K p.a.
About this Opportunity
We have an exciting opportunity for a Shift Supervisor (Fitness) to join the UQ Sport team on a 12-month fixed-term contract.
You’ll play a key leadership role in the day-to-day operations of one of UQ Sport’s busiest venues. You’ll be the go-to person on shift, supporting a team of casual staff, ensuring smooth operations, and delivering an exceptional experience for every customer who walks through the door.
Working across a rotating two-week roster (5:15am–12:45pm, then 12:30pm–8:30pm), you’ll thrive in a fast-paced, high-energy environment where no two days are the same. This is a hands-on role that combines people leadership, customer service, and operational responsibility in a dynamic fitness setting.
Key responsibilities will include:
- Leading and motivating your team on shift to deliver a standout member experience.
- Being the go-to escalation point, confidently handling enquiries, issues and peak periods.
- Driving smooth day-to-day operations, from opening/closing through to venue. Presentation.
- Creating a safe, welcoming and high-quality setting for all members and visitors.
- Supporting team capability through on-the-job coaching, guidance and training.
About You
- Proven experience in a customer service or retail environment (12+ months).
- Confident leading and supporting small teams in a fast-paced environment.
- Solid communication skills with a proactive, solutions-focused approach.
- High attention to detail and ability to manage competing priorities.
- Comfortable working independently and taking ownership on shift.
- Experience using POS systems and basic admin or booking systems.
- Current First Aid and CPR certification + Current Blue Card or ability to obtain and maintain one (essential).
- Fitness industry qualifications (desirable).
About UQ Sport
At UQ Sport, our vision is to be Australia’s number one sporting university, and our mission is to deliver exceptional sporting opportunities for The University of Queensland (UQ) community.
We are Queensland’s largest multi-sport facility, offering Athletics, Aquatic, Tennis and Fitness Centres, along with playing fields, multi-sport courts, function spaces and retail outlets. Our membership base exceeds 4,000, with more than 7,000 participants engaged across 35+ sporting clubs.
We believe work should be engaging and rewarding. Our team is passionate about fostering a positive culture that supports work-life balance, health and wellbeing, and personal and professional growth.
As a not-for-profit organisation, we deliver almost 400 diverse programs to students, staff, alumni and the wider community across UQ’s St Lucia and Gatton campuses.
Work Perks
- Team Culture: A vibrant, collaborative environment where teamwork thrives
- Work-Life Balance:
35-hour work week to support wellbeing
- Access All Areas: Complimentary access to UQ Sport venues and equipment hire
- Fit for Free: Enjoy complimentary Group Fitness classes
- Food & Coffee Perks: $2 coffees and great discounts across outlets
- Time to Recharge: Birthday leave and additional festive season leave
- Leave Loading: 17.5% leave loading with flexible options
Interested?
Join the UQ Sport team and be part of a passionate community dedicated to health, wellbeing and exceptional sporting experiences. If you're excited by the opportunity, we'd love to hear from you.
Submit your CV and a one-page cover letter outlining how you meet the About You criteria and telling us why you'd like to join the team at UQ Sport.
Other Information
UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organisation.
We are committed to providing a fun, protected and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to criminal background checks, blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.
Applications close 12th August 2026 - We are unable to accept emailed applications
📌 Shift Supervisor (Fitness Centre) (Saint Lucia)
🏢 Uq Sport
📍 Saint Lucia