About Us The Ladelle Group is a leading Australian homewares and lifestyle business, designing and supplying products across Australia, New Zealand and Europe.

Our brands - Ladelle, Ashdene and TEMPA - are recognised for bringing together thoughtful design with commercial appeal across a broad range of homewares, kitchenware, giftware and lifestyle categories. Our products are sold through major retailers, independent stores and online channels.

About the Role

We are seeking an experienced Shipping Coordinator to join our experienced Procurement team. This is a hands-on role responsible for coordinating international freight movements ensuring shipments are delivered efficiently, on time, and in compliance with all regulatory requirements.

Working closely with suppliers, freight forwarders and internal stakeholders, you will oversee the complete shipping process - from booking and documentation through to delivery, reporting, and continuous improvement.

If you thrive in a fast-paced logistics environment, we'd love to hear from you.

Key Responsibilities

- Manage end-to-end import and export shipments.

- Coordinate international freight via air, sea, and road.

- Monitor shipment progress and provide proactive updates to internal stakeholders.

- Resolve shipment delays, damages, and delivery issues efficiently.

- Support carrier sourcing, rate negotiations, and freight service management.

- Provide support to the Procurement team during quieter periods, assisting with purchasing activities, supplier coordination, administrative tasks, and other operational requirements as needed.

- Prepare, review,



and maintain accurate shipping and customs documentation.

- Ensure compliance with customs regulations, tariffs, sanctions, and restricted party screening.

- Coordinate fumigation certification requirements.

- Assist with customs inspections, quarantine holds, and compliance matters.

- Maintain accurate shipment information within ERP and Transportation Management Systems (TMS).

- Verify shipment dimensions, weights, and carton information.

- Support accurate landed costing and minimise reweigh or rebill charges.

- Maintain complete shipping records and reporting.

- Monitor freight spend and audit carrier invoices.

- Analyse freight data to identify cost-saving opportunities and operational improvements.

- Develop contingency transport plans and assist with risk mitigation.

- Manage freight claims and dispute resolution.

- Build strong relationships with freight forwarders, carriers, suppliers, customs brokers, and internal teams.

About You

You take pride in delivering exceptional service, proactively identifying and resolving issues before they arise. You make informed decisions using data and analysis, remain calm under pressure and are committed to continuous improvement and operational excellence.

Ideally you will bring





- Minimum 5 years' experience in freight coordination, shipping, logistics or transportation.

- Strong knowledge international freight operations.

- Experience managing import and export documentation.

- Understanding of customs, biosecurity, and international trade compliance.

- Experience using ERP systems and Transportation Management Systems (TMS).

- Advanced Microsoft Excel skills will be highly regarded.

- Strong analytical, organisational, and problem-solving skills with attention to detail and accuracy.

- Excellent written and verbal communication skills.

- Ability to build strong relationships and manage multiple priorities in a fast-paced environment.

- A proactive approach with a strong sense of ownership and accountability.

Why Join Us?

You will be part of an experienced, supportive, and collaborative team where you will have the opportunity to learn, contribute and grow.

We also love to look after our team with annual staff product allowances, employee discounts, sample giveaways, great office facilities, regular team get togethers, along with plenty of other little extras.

This is an prospect to work with an iconic Australian homewares business.

This role is based at our Rowville office in Melbourne. Applicants must be Melbourne-based and have unrestricted working rights in Australia.

Apply Now

If you're ready to take the next step in your career and would like to join us, we'd love to hear from you.

Please submit your CV and a cover letter outlining your experience and why you're interested in joining The Ladelle Group.

📌 Shipping Coordinator (Rowville)
🏢 Ladelle
📍 Rowville