About us

Outlook is a not-for-profit organisation dedicated to building an inclusive society. We empower people with disabilities and those experiencing disadvantage, providing opportunities for meaningful community participation and equal rights.

Outlook Australia’s vision is to create an inclusive society for all. We are a thriving, sustainable organisation dedicated to promoting the empowerment of people with disabilities and those experiencing disadvantage. We operate through two key divisions: Community Services, which provides life skills, in-home care, and community access support, and Social Enterprise, which creates employment opportunities for people from disadvantaged backgrounds.

About you

While previous experience in customer service or purchasing is beneficial, we place a high value on enthusiasm, a proactive attitude, and strong teamwork skills. We are looking for someone with excellent communication abilities, a keen eye for detail, and the capacity to work effectively both independently and as part of a team. Retail experience is highly regarded but not essential.

If you are eager to learn and have a positive outlook, we are excited to train you and help you grow in your career.

Key skills & attributes:

- Manage inventory for resale
- Help break down unsaleable items to maximise material recovery
- Great customer service and a friendly, approachable attitude
- Reliability and punctuality to support a busy team
- A commitment to workplace safety and following protocols
- Promote reuse and recycling to make difference in our community and environment

What we offer





- A adaptable and diverse workplace that values your growth.
- Opportunities for career development and hands-on training.
- Access to salary packaging benefits to maximise your earnings.
- A supportive and inclusive team culture that celebrates your contributions.

Additional requirements To keep everyone safe, successful candidates will complete:

- A National Police Check
- A pre-employment medical assessment
- Drug and alcohol testing (including random testing on the job).

Why work for us?

- A flexible and diverse workplace that values your growth.
- A supportive and inclusive team culture that celebrates your contributions.
- This role is about making a difference in our community and environment by promoting reuse and recycling. You will have the chance to grow with Outlook, learning various roles within a motivated, helpful, and exceptionally friendly team.

How to apply

Interested in one of these roles? We’d love to hear from you! Send your resume or an expression of interest to [email protected].

Additional requirements To keep everyone safe, successful candidates will complete:

- A National Police Check
- A pre-employment medical assessment
- Drug and alcohol testing (including random testing on the job)

Diversity and inclusion

Outlook is an equal opportunity employer. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from diverse backgrounds and abilities.

Join us today and play a key role in creating a more inclusive and sustainable future!

📌 Shop Attendant (Emerald)
🏢 Outlook Australia
📍 Emerald