31 Jul
|
The Solar Repair Man
|
Rowville
31 Jul
The Solar Repair Man
Rowville
About the role The Solar Repair Man is one of Melbourne’s leading solar service and repair specialists, providing residential and commercial solar servicing, fault finding, maintenance and repairs across Melbourne.
As our business continues to grow, we are looking for an experienced solar professional to join our team in an office based technical and operational role.
This opportunity would be particularly well suited to an experienced A Grade electrician, solar installer, service technician or technical support specialist who is ready to step away from daily site work while continuing to use the valuable knowledge and experience they have developed throughout their career.
There is no roof work and no installation work involved.
Instead, you will work closely with the Director, office team and field technicians, helping coordinate jobs, review technical findings, prepare quotations, manage warranty claims and provide support across the day to day operation of our service department.
This is a diverse and rewarding position where your practical solar and battery experience will be genuinely valued. You will remain closely involved in the technical side of the industry, without the physical demands of working onsite every day.
Salary negotiable based on experience.
Working hours:
Monday: 8.30 am to 4.00 pm
Tuesday to Friday: 9.30 am to 4.00 pm
Key responsibilities
- Assist with preparing residential and commercial solar repair quotations
- Review technician reports, photographs and diagnostic findings
- Provide technical assistance to field technicians when required
- Support the Director with technical enquiries and daily operational matters
- Manage manufacturer warranty claims from commencement through to completion
- Liaise with inverter, battery and equipment manufacturers
- Assist with incoming customer calls and emails
- Help schedule technicians and coordinate daily service appointments
- Order and track replacement parts and equipment
- Maintain accurate customer records and job information
- Assist with improving office procedures and operational systems
Essential experience
- Previous experience within the Australian solar industry
- Strong practical knowledge of residential solar PV systems
- Strong knowledge of battery storage systems and hybrid inverter technology
- Experience in solar installation, servicing, fault finding, technical support or service coordination
- Ability to understand technician reports, electrical test results and system faults
- Clear and professional written and verbal communication skills
- Strong organisational and time management skills
- Good attention to detail
- Confidence using computers and Microsoft Office
- Ability to manage multiple jobs and priorities within a busy office environment
- Professional, reliable and self motivated approach
- Current Australian driver licence
Highly desirable
- A Grade electrical qualification
- Previous solar installation or service technician experience
- Previous operations, service coordination or technical support experience
- Experience preparing technical repair quotations
- Previous CEC or SAA accreditation
- Experience using AroFlo or similar job management software
- Familiarity with major solar and battery brands, including Fronius, SMA, GoodWe, Sungrow, SolarEdge, Enphase, SolaX, Sigenergy, Alpha ESS, Tesla, BYD and LG Energy Solution
What we offer
- A genuine opportunity to transition from site work into an office based position
- No roof work, installation work or daily travel between jobs
- The ability to continue using your solar and electrical knowledge in a less physically demanding role
- Competitive salary based on your skills and experience
- A friendly, supportive and qualified team workplace
- Monday to Friday working hours
- A varied role where no two days are exactly the same
- Ongoing training and support
- The opportunity to work alongside experienced technicians and solve interesting technical problems
- The potential to increase your hours or transition into a full time position in the future
- Long term career opportunities within a growing and respected solar service business
Most importantly, this is a role where your years of industry knowledge will be appreciated and put to practical use every day.
About us The Solar Repair Man specialises exclusively in the servicing, maintenance, fault finding and repair of residential and commercial solar and battery systems throughout Melbourne.
Unlike a traditional solar installation company, our focus is on diagnosing faults, completing repairs, managing warranty replacements, carrying out preventative maintenance and extending the operating life of existing solar systems.
Our reputation has been built on technical knowledge, honest advice and high quality customer service. We work with all major inverter and battery manufacturers and regularly assist with complex faults that require experience, persistence and practical problem solving.
We are a growing business with a close and supportive team. We are looking for someone who wants to become an important part of our long term future and help us continue improving the service we provide to our customers and technicians.
Apply now
Are you an experienced electrician or solar professional who still enjoys the technical side of the industry but is ready to step away from daily roof work, installations and the physical demands of working onsite?
This could be the next step you have been looking for.
Please submit your resume together with a short cover letter outlining your solar and battery experience and why an office based technical role appeals to you.
We would love to hear from experienced industry professionals who are looking for a rewarding, enjoyable and long term position with The Solar Repair Man.
📌 Solar Technical Operations Coordinator (part time) (Rowville)
🏢 The Solar Repair Man
📍 Rowville