- Based in the Northern Beaches - Full Time/Permanent Role - Excellent salary package on offer Are you a client focused professional with experience in spare parts, order management and logistics? If so, we'd love to hear from you! We are seeking a proactive and detail oriented individual who can play a vital role in delivering exceptional service across Australia and internationally.

The Opportunity

You will be the key link between internal and external stakeholders, ensuring the seamless management of spare parts orders from enquiry through to delivery. You will be responsible for processing quotations and orders, coordinating procurement and logistics activities, managing communications, and delivering an outstanding experience throughout the order fulfilment process. This is a fantastic opportunity for someone who thrives in a fast paced setting, enjoys building strong working relationships, and takes pride in providing exceptional service.

Key Responsibilities - Respond to enquiries regarding spare parts, pricing, availability, and delivery requirements.

- Prepare accurate quotations and process orders efficiently.
- Manage end to end spare parts order fulfilment, including procurement, supplier follow up, logistics coordination, and customer communication.
- Coordinate both local and international spare parts orders.
- Raise purchase orders and liaise with suppliers to ensure timely delivery.
- Prepare invoices and process supplier invoices.
- Coordinate import/export activities, including freight bookings, shipment tracking,



and customs documentation.
- Maintain accurate customer and order records within SAP and Microsoft 365 systems.
- Monitor order progress and proactively communicate updates accordingly.
- Investigate and resolve all service related issues.
- Generate reports via SAP and analyse operational data to support business performance.

About

You - Certificate IV, Diploma, or equivalent qualification in Business Administration, Supply Chain, Logistics, or a related discipline.

- Minimum 3 years' experience in spare parts administration, customer support or order management.
- Understanding of AI enabled workplace tools such as Microsoft Copilot is desirable.
- Industry experience in logistics and/or inventory is desirable.
- Proven experience managing quotations, purchase orders and logistic processes.
- Experience working with ERP systems, SAP is desirable and proficiency in Microsoft 365 is essential.
- Proven ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- Outstanding customer focus and relationship building capability.
- Excellent written and verbal communication skills coupled with strong organisational and planning abilities.
- Strong problem solving and analytical skills. CLOSING DATE For receipt of applications is Wednesday 22nd July 2026 Please note: This is a permanent position. Applicants must have unrestricted working rights, as we are unable to consider candidates with visa work restrictions.

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📌 Spare Parts Operations Coordinator (Sydney)
🏢 Optimal Recruitment
📍 Sydney