Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and chance.

Why this role matters

The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.

About the role

We are seeking an experienced and passionate Program Manager - North East to lead Youth Justice and Youth Homelessness programs across the Greater Shepparton and Wodonga regions. Leading multidisciplinary teams across accommodation, life skills and youth participation services, you will drive high-quality, trauma-informed support for vulnerable young people. This is your opportunity to shape service excellence, foster a positive team culture and deliver meaningful outcomes that help young people build safer, stronger futures.

Reporting to the Regional Manager - North, this permanent full-time position is based in Shepparton, Victoria, with travel required throughout the Greater Shepparton and Wodonga regions. Participation in an on-call roster (one week per month) is also required.

Conditions

Compensation is in accordance with the SCHADS Award - Level 7.

How you will make an impact

- Lead the delivery of Youth Homelessness and Youth Justice programs, ensuring services are protected, effective, compliant and responsive to the needs of young people
- Inspire, coach and develop Client Services Coordinators and frontline teams, creating a high-performing culture grounded in accountability, wellbeing and best practice
- Drive positive outcomes through strong oversight of program performance, quality standards, compliance requirements, workforce planning, budgets and resource management
- Champion innovation and continuous improvement, contributing to state wide initiatives, service development, evaluation and evidence-informed practice
- Build and strengthen relationships with government,



community organisations and sector stakeholders, representing The Salvation Army as a trusted and respected partner across the region
- Advocate for the needs of young people and help shape services that create lasting social impact

What you will bring

- A degree qualification in Social Work, Community Services, Welfare, Community Development or a related discipline, together with significant leadership experience within human services
- Demonstrated experience leading youth-focused services, with a strong understanding of contemporary youth work practice, youth homelessness and/or Youth Justice systems
- Proven ability to lead, mentor and develop teams while fostering a positive, inclusive and accountable workplace culture
- Strong skills in operational leadership, including governance, risk management, budgeting, workforce planning, service compliance and quality improvement
- Experience working with complex stakeholder groups and contributing to sector leadership, advocacy, policy development or service reform initiatives
- A commitment to trauma-informed, culturally safe and person-centred practice
- A current Employee Working with Children Check
- A current Victorian Driver Licence

What we offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Generous Paid Parental leave for primary (12 weeks) & secondary carers
- Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.



We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms the lives of people and communities facing hardship or crisis.

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful advantages. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

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📌 Program Manager - North East Youth Services (Shepparton)
🏢 The Salvation Army
📍 Shepparton