Job Description

The Technical Sales Engineer will play a vital role in supporting sales and enhancing technical customer engagement related to natural refrigerant systems, with a focus on Transcritical CO2 and R290 solutions in refrigeration. The position requires extensive knowledge of refrigeration systems, a practical in‑field background servicing supermarkets, and a commitment to delivering exceptional customer support throughout all sales phases.

The ideal candidate has a strong background in refrigeration and controls systems, product knowledge, and a passion for sustainable technologies. This customer‑facing role involves generating technical proposals on refrigeration system designs, providing expert knowledge on natural refrigerants, and collaborating with clients to develop efficient and environmentally friendly solutions. Responsibilities span the pre‑sell, selling, and post‑installation stages of refrigeration systems and require travel throughout Australia for effective commissioning and operation of systems.

Role And Responsibilities

- Technical Support: Provide expert guidance on natural refrigeration systems specializing in Transcritical CO2 and support compliance and certification processes.
- Site Assessment & Proposal Development: Conduct on‑site evaluations to gather data and develop customized refrigeration proposals, assessing existing systems for upgrade recommendations.
- Technical Proposal Creation: Prepare detailed proposals that include system equipment selection, energy efficiency, performance metrics, and cost estimates, highlighting the benefits of natural refrigerants.
- Customer Presentations: Deliver engaging presentations to prospective clients, demonstrating the technical advantages and environmental benefits of our solutions.




- Collaboration with Sales: Work closely with the sales team to offer technical insights and respond to client inquiries, differentiating Hussmann’s offerings from competitors.
- Installation Support: Oversee the commissioning of systems, ensuring proper installation and troubleshooting any issues.
- Integration Support: Assist with the integration of refrigeration systems into existing infrastructures, providing guidance for optimal performance.
- Post‑Installation Support: Maintain client relationships post‑installation, offering maintenance guidance and conducting follow‑up visits.
- Client Training: Conduct training sessions for client staff on operation and maintenance best practices.
- Technical Documentation: Develop comprehensive documentation detailing system configurations and operational guidelines.

Skills

- Proven experience in technical sales engineering within the refrigeration and HVAC industry, specifically with natural refrigerants.
- In‑depth knowledge of refrigeration systems, including condensing units, racks, and control systems.
- Strong analytical, problem‑solving, and applications engineering skills.
- Excellent communication skills, both written and verbal, with the ability to translate complex technical concepts to non‑technical audiences.
- Demonstrated ability to develop precise technical proposals and documentation.




- Deep passion for sustainability and promoting natural refrigerants as a viable environmental solution.
- Valid driver’s licence and willingness to travel as necessary for on‑site client engagements and project oversight.
- Bachelor’s degree in Mechanical Engineering, Environmental Engineering, or a related field.
- Strong understanding of industry standards, codes, and regulations (e.g., ISO, AS/NZS, EN Standards).
- Proficiency in engineering design software (e.g., AutoCAD, Revit) and simulation tools.
- Ability to work independently and collaboratively within a team.
- Excellent interpersonal and presentation skills with the ability to lead technical discussions.

Benefits

- Discounts across a range of Panasonic products.
- Bonus leave for Wellbeing Day.
- Access to incentive packs and recognition programs.
- Parental leave to support your family.
- Support from our Employee Assistance Program (EAP).
- Flexible arrangement with your manager to mutually agree on work/life balance.
- Market-competitive salary package and excellent career progression and training opportunities.
- Skilled, passionate, and supportive work setting where ideas are valued and encouraged.

Our Commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity, and inclusion. We believe teams with diverse ideas and experiences are more creative, effective, and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. Diverse teams are critical to maintaining our success and driving new business opportunities.

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📌 Technical Sales Engineer (Moe)
🏢 Hussmann Middle East & Africa
📍 Moe