Customer Insights & Complaints Analytics Manager (Melbourne)

Customer Insights & Complaints Analytics Manager (Melbourne)

31 Jul
|
Boq
|
Melbourne

31 Jul

Boq

Melbourne

BOQ Group invites applications for a Manager, Customer Relations Data & Insights to lead complaints reporting and customer insights across the organisation, informing executive decisions and regulatory obligations.

You will develop robust dashboards, translate complex data into actionable stories, and partner with Customer Relations, Contact Centre, Distribution and external providers to drive customer outcomes and process improvements.

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📌 Customer Insights & Complaints Analytics Manager (Melbourne)
🏢 Boq
📍 Melbourne

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