Support Worker – Padstow NSW

Monday, Tuesday, Wednesday and Friday | 11:30 am–2:30 pm

Allegiance Heart & Home Care is seeking a reliable, compassionate and highly organised Support Worker to provide consistent in-home and community support to an older male client in Padstow, NSW.

This is a rewarding opportunity for a Support Worker who understands the importance of building trust, providing emotional reassurance and helping a client remain organised, connected and independent at home.

About the role

The successful applicant will work regular three-hour shifts on:

- Monday: 11:30 am–2:30 pm
- Tuesday: 11:30 am–2:30 pm
- Wednesday: 11:30 am–2:30 pm
- Friday: 11:30 am–2:30 pm

Consistency is essential. We are looking for someone who can commit to the ongoing roster and gradually develop a positive, respectful and trusting relationship with the client.

Key responsibilities

You will support the client with:
- Medication prompting in accordance with the care plan
- Organising appointments, reminders and daily tasks
- Entering appointments into his mobile phone and calendar
- Assisting with phone calls, emails, paperwork and follow-up tasks
- Helping organise his journal, documents and home office
- Basic support with mobile phones, computers and applications
- Accompanying him to medical and allied health appointments
- Shopping, errands and short community outings
- Social support, companionship and emotional reassurance
- Encouraging personal care, meals, hydration and daily routines
- Supporting him to reconnect with meaningful interests and family activities
- Monitoring and reporting changes in his health, mobility, memory, mood or continence
- Maintaining clear, accurate and timely progress notes

About you

The ideal candidate will be:
- Honest, trustworthy and dependable
- Compassionate, patient and non-judgmental




- Calm and reassuring when supporting someone experiencing anxiety or memory difficulties
- Confident using smartphones, calendars, email, applications and computers
- Highly organised and able to follow up appointments and outstanding tasks
- Comfortable providing social support and community access
- Able to maintain professional boundaries and confidentiality
- A transparent communicator with strong written progress-note skills
- Willing to work collaboratively with the Case Manager, nurses and allied health professionals
- Available for all four regular shifts each week

Experience supporting older people with cognitive impairment, depression, anxiety, mobility concerns or complex health needs will be highly regarded.

Essential requirements

Applicants must have:
- Certificate III or IV in Individual Support, Aged Care, Disability or a related qualification
- Current First Aid and CPR certificates
- Current National Police Check
- NDIS Worker Screening Check
- Working with Children Check, where required
- Valid Australian driver’s licence
- Reliable, registered and insured vehicle
- Current comprehensive motor vehicle insurance
- Evidence of Australian working rights
- Availability for Monday, Tuesday, Wednesday and Friday from 11:30 am to 2:30 pm

Why join Allegiance Heart & Home Care?

You will receive:
- A consistent ongoing roster
- Support from an experienced Case Manager
- Clear care plans and service expectations
- The chance to make a meaningful difference in a client’s life
- A respectful and supportive workplace
- Ongoing communication and guidance from the care team

How to apply

Please submit your resume together with a brief cover letter outlining:
1. Your experience supporting older people with memory or organisational difficulties
2. Your confidence using phones, applications and computers
3. Your availability for all four rostered days

Only applicants who can reliably commit to the ongoing roster should apply.

📌 Support Worker (Padstow)
🏢 Allegiance Heart u0026 Home Care
📍 Padstow