Job Description

We are seeking a capable and team-oriented Communications professional to manage and deliver proactive internal and external communications supporting operational and infrastructural activities across Sydney.

This role plays a critical part in ensuring customers, community members, stakeholders, and government agencies receive accurate, timely, and consistent information in a fast-paced operational environment.

You will work closely with operational teams to support regular communications, stakeholder engagement, and broader organisational communication objectives.

- Develop, implement, and maintain best-practice communication strategies for operational, maintenance, and incident activities
- Act as the primary point of contact for customer and stakeholder enquiries, complaints, and community concerns
- Draft and distribute network alerts, notifications, web updates, and other communications
- Coordinate public advisories and content updates with government and transport stakeholders
- Prepare and manage planned notifications and community updates
- Maintain website and social media communications during major events
- Develop media responses, briefing notes, and key messaging for senior management




- Maintain communication records, logs, templates, and standard operating procedures.

About the Candidate

- Degree or Diploma in Communications, Public Relations, Media, Journalism, or related discipline
- Minimum 5 years' experience in similar field
- Industry experience in government, infrastructure, transport, construction, operations, emergency services, or similar communications environments is preferred but not essential
- Strong experience managing stakeholder engagement, community communications, and sensitive issues
- Excellent written communication, media liaison, and relationship management skills
- Strong organisational skills with high attention to detail and accuracy
- Ability to manage competing priorities in a dynamic operational environment.

Work Environment

- Opportunity to work on a major projects
- Dynamic and fast-paced operational environment
- Collaborative and supportive team culture
- Exposure to high-profile stakeholder and community engagement activities
- Career development and growth opportunities, National

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📌 Communications & Stakeholder Advisor (City of Sydney)
🏢 Everi Pty
📍 City of Sydney