Billini is seeking an experienced Senior Helpdesk Analyst to join our IT team in a fast-paced retail setting. You will own Level 2–3 support, manage key business systems, and drive improvements across stores, warehouse and head office.
You will coordinate deployments and ensure reliable, secure technology that enhances customer experiences. The role requires solid problem-solving, stakeholder management and a customer-first mindset, with hands-on experience in Microsoft 365, AD/Azure, Intune
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📌 Senior IT Help Desk Lead - ERP & Retail Systems (Inner West Council)
🏢 Billini
📍 Inner West Council
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