At The Ritz-Carlton, Perth, our Ladies and Gentlemen are the most important resource in our commitment to delivering exceptional experiences to our guests. We are seeking a Team Leader (In-Room Dining) who can help us grow, build lasting relationships, and inspire excellence.
- Unmatched global perks – Enjoy exclusive discounts on hotel stays and dining across Marriott International properties worldwide for you, your family, and friends
- Grow your career without limits – Access world-class training, development programs, and endless career opportunities within the world’s largest hotel group
- Invest in your future – Benefit from industry-leading learning programs and professional development resources designed to help you succeed
- Feel valued every day – Be recognised and celebrated through ongoing employee recognition initiatives
- Stay active and energised – Access to on-site gym facilities
- Enjoy local perks – Access exclusive discounts at nearby retail and lifestyle venues
- Birthday perks – Celebrate your special day with a paid day off
- Be part of something bigger – Join a global brand that champions diversity, inclusion, and equal opportunities for all
About the Role
Use your customer service skills to provide guests with a personalized and memorable experience.
Duties
- Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
- Record transactions using MICROS system.
- Maintain cleanliness and condition of working area.
- Assist with department training requirements.
Skills & Experience
- Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
- I’m Alert Food Safety Certification (from City of Perth)
- Experience working in customer service role preferable
- Passion for customer service
- Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an setting where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.