Posted: 11/07/2026

Closing Date: 11/08/2026

Job Type: Permanent - Full Time

Job Category: Warranty

At Mercedes-Benz Berwick, Brighton, Waverley and Mornington, we're more than a dealership network—we're a legacy of excellence. As Australia's highest-volume and most-awarded Mercedes-Benz dealership group, we have proudly earned Metro Retailer of the Year and Circle of Excellence honours for more than a decade.

Due to continued growth, we're seeking an experienced Warranty Administrator to provide floating support across our Mercedes-Benz dealerships. This is a unique opportunity to work across multiple sites, providing annual leave relief and operational support while ensuring warranty claims are processed accurately and efficiently.

Why Join Us?

- Market-competitive salary package plus commissions, negotiated based on experience
- Opportunity to work with a globally recognised luxury automotive brand
- Career development opportunities within a large automotive group
- A friendly, inclusive and supportive workplace culture
- Stable, long-term career prospect with an industry leader
- Patterson Cheney group discounts in Sales, Service, and Parts
- Bunnings Power Pass discounts
- Work with Victoria's most awarded Mercedes-Benz dealership group
- Luxury dealership environments and premium facilities, working with a great bunch of people.

Job Description

About the Role

This is an on-site position that can be based at Mercedes-Benz Berwick, Waverley or Brighton, with regular travel required to support all dealership locations, including Mornington.





Reporting to the Aftersales and Service Managers, your responsibilities will include:

- Processing warranty claims and ensuring accurate documentation and submissions
- Providing relief support and annual leave coverage across our Mercedes-Benz dealerships
- Liaising with Service Advisors, Technicians and Parts Departments to gather warranty information
- Monitoring claim progress and following up to ensure timely resolutions
- Maintaining accurate records of approvals, rejections and reimbursements
- Assisting customers with warranty-related enquiries in a skilled manner
- Supporting dealership teams in maintaining efficient warranty operations
- Remaining up to date with Mercedes-Benz warranty policies and procedures

Desired Skills and Experience

About You

- Previous experience in dealership warranty administration
- Mercedes-Benz, a luxury automotive brand, is highly regarded
- Exceptional attention to detail and accuracy
- Strong organisational and time-management skills
- The ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
- Strong computer literacy and experience using dealership systems
- A current driver's licence and willingness to travel between sites as required

As an equal opportunity employer, we welcome applications from all suitably qualified candidates who have the right to work in Australia. We value diversity, inclusion and the principles of our independent family-owned business.

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📌 Warranty Admin – Mercedes-Benz (Group Support) (Williamstown)
🏢 Patterson Cheney Group
📍 Williamstown