Technical Business Analyst | IAM / Identity Transformation Terra Firma is a leading Australian business and technology consulting firm with a 30-year history of delivering successful client outcomes. We partner with organisations across Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit, helping them solve complex business challenges and deliver meaningful transformation. We're seeking an experienced Senior Business Analyst to join a major customer identity transformation program, helping deliver the migration from Okta to Auth0 within a large enterprise environment.

This is a high-profile initiative focused on modernising customer authentication, enabling single sign-on (SSO), uplifting multi-factor authentication (MFA), and establishing a scalable customer identity platform. What You'll Be Doing Capture and analyse business, functional and technical requirements.

Document current and future state authentication journeys, identity flows and business processes

Facilitate workshops across business, product, architecture, security and vendor teams.

Create high-quality user stories,



acceptance criteria and process maps.

Support backlog grooming, story refinement and agile delivery.

Contribute to RFI/RFP activities and vendor engagement.

Support solution design, testing and implementation activities.

What We're Looking For Proven Senior Business Analyst experience within large enterprise programs.

Strong Agile / Scaled Agile delivery experience.

Experience working across business and technical stakeholders.

Strong process mapping, workshop facilitation and requirements management skills.

Ability to work independently in complex environments.

Highly Desirable

Identity & Access Management (IAM / CIAM).

Auth0, Okta and/or Azure AD.

OAuth 2.0, OpenID Connect (OIDC), SAML.

SSO, MFA and customer authentication solutions.

API integrations and authentication/token-based security models. What's On Offer Major enterprise transformation program.

Adaptable remote working. Apply now or contact [email protected] for a confidential discussion.

📌 Technical Business Analyst - IAM (Melbourne)
🏢 Terra Firma Business Consulting
📍 Melbourne