Supervisor (Routine and Reactive)

Business Unit: 5106 - Surrey

Location: Epsom

We are currently looking for a Routine & Reactive Supervisor to join our team in Godstone. The successful candidate will be responsible for supervising and coordinating routine and reactive highway maintenance activities across the Surrey Highways Contract, ensuring works are delivered safely, efficiently, and in line with contractual requirements. The role involves managing operational teams, monitoring daily activities, and responding to defects, emergencies, and customer concerns while maintaining the highest standards of health, safety, environmental compliance, and customer service. The Routine & Reactive Supervisor will work closely with stakeholders, clients, and operational teams to ensure maintenance works are planned and delivered effectively, contributing to the secure operation of the highway network.

Duties

- Supervise the delivery of routine and reactive highway maintenance works across the Surrey Highways Contract.
- Ensure all works are carried out safely, efficiently, and in accordance with contractual obligations, company policies, and industry standards.
- Coordinate and allocate resources, labour, plant, and materials to meet operational requirements.
- Monitor team performance and ensure operatives are trained, competent, and equipped to carry out their duties.
- Respond to highway defects, emergency incidents, and customer enquiries in a timely and professional manner.
- Liaise with Surrey County Council, clients, and other stakeholders to provide updates and resolve operational issues.
- Undertake site inspections and safety audits to ensure compliance with health, safety, quality,



and environmental requirements.
- Maintain accurate records of works completed, inspections, incidents, and resource deployment.

Person Specification

- Full UK Driving Licence.
- Experience in a supervisory role within highways, civil engineering, utilities, or a related environment.
- Good working knowledge of highway maintenance, defect management, and health and safety requirements.
- Competent in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Strong organisational, communication, and stakeholder management skills.
- Ability to manage multiple priorities and respond effectively to reactive and emergency situations.
- Flexible, proactive, and approachable attitude with a commitment to delivering excellent customer service.

Contract Type: Permanent

Hours: Full Time - 40 - Monday to Friday

Fairness Inclusion & Respect

Fairness, Inclusion and Respect (FIR) at Ringway is about recognising and celebrating each other's differences and what they bring to the team.

Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

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📌 Supervisor (Bendigo)
🏢 Ringway London
📍 Bendigo