Job Description

As a Parts Interpreter, you will be responsible for interpreting customers' parts requirements for agricultural machinery and equipment, at the counter, via email and over the phone. You will enjoy providing a high level of customer service, and take pride in maintaining quick response times and supporting the continuous review of processes and systems to improve efficiency.

- Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
- Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
- Maintain strong product knowledge and provide professional, timely customer service.
- Develop and sustain positive customer and freight provider relationships.
- Accurately record and follow up on customer enquiries and leads.
- Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
- Assist with freight administration and loading/unloading using a forklift.
- Track customer trends and communicate insights to the Parts Manager.
- Ensure compliance with company policies, health and safety standards, and workplace procedures.
- Support additional tasks and participate in training as reasonably requested.

About the Employer

Honeycombes Sales and Service is an established Australian owned company and leading distributor of Agricultural, Lawn & Garden, Trucks,



and Industrial machinery. Over the course of 110 years, our team has evolved to encompass seven (7) full-service branches throughout North Queensland, supplying and supporting our customers through industry leading products and cutting-edge solutions.

We believe in making it easy for customers, so they can focus on what they do best.

About the Candidate

- Previous Parts experience within the Agricultural industry (which will put you straight to the top of the list!)
- An understanding of, or a background in Agriculture will be highly regarded
- Excellent customer service and communication skills
- Ability to quickly learn our in-house computer programs
- Working knowledge of the Microsoft Office suite of programs
- A preparedness to work outside of normal business hours if required
- Forklift licence is highly desirable

Work Environment

- An attractive remuneration package and staff discounts
- Access to an employee wellbeing and benefits platform where you can enjoy many Pirkx!
- Career opportunities through ongoing development opportunities, in-house and with John Deere
- Opportunity to become a nationally recognised John Deere Certified Technician!
- A rewarding and stable career with a family‑owned Australian business
- A spot in a genuinely, caring team who build up one another for success

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📌 Parts Interpreter - Agricultural Equipment (Townsville City)
🏢 Uworkin
📍 Townsville City