Smartways is seeking a Customer Operations Executive to own end-to-end customer jobs—from booking to troubleshooting—ensuring timely delivery for life-changing procedures. This role drives customer communications and coordinates with hospitals, drivers, and suppliers in a fast-paced, 24/7 workplace.
You'll handle inquiries, manage orders across channels, track time-critical shipments, and proactively relay delays or risks while maintaining accurate data in Smartways systems.