About Harmony Auto

Harmony Auto is one of Australia's fastest-growing automotive groups, representing leading new energy vehicle brands including BYD and DENZA. As we continue to expand, we are seeking organised and customer-focused Delivery Coordinators to join our team based at our Clayton warehouse centre.

Role Overview

Based at our Doncaster dealership, this role is responsible for coordinating the end-to-end vehicle delivery process across multiple dealership locations.

You will work closely with sales teams, finance, registration, stock control and warehouse operations to ensure vehicles, documentation and customer appointments are managed efficiently. This is an ideal opportunity for someone who enjoys coordinating multiple moving parts, communicating with stakeholders and delivering a seamless customer experience.

Key Responsibilities

- Coordinate vehicle delivery appointments with customers

- Contact customers to confirm delivery dates, documentation requirements and collection arrangements

- Liaise with sales consultants, finance teams and operational staff to ensure vehicles are ready for delivery

- Follow up outstanding documentation, payments and settlement requirements

- Coordinate registration and delivery-related administration

- Coordinate vehicle movements between warehouse and dealership locations

- Monitor vehicle readiness and delivery schedules

- Maintain accurate records and customer information





- Resolve delivery-related enquiries in a professional and timely manner

- Support continuous improvement of delivery processes and customer experience

What We're Looking For

- Excellent communication and customer service skills

- Strong organisational and time management abilities

- High attention to detail and accuracy

- Ability to manage multiple tasks and deadlines simultaneously

- Confident using computer systems and administrative processes

- Professional, proactive and solution-focused approach

- Current driver's licence

Highly Regarded

- Previous experience in automotive dealerships

- Experience in delivery coordination, vehicle registration, settlements or sales administration

- Knowledge of dealership management systems and registration processes

- Experience working in a fast-paced customer-facing environment

Why Join Us?

- Join one of Australia's fastest-growing automotive groups

- Work with leading EV brands including BYD and DENZA

- Be based at our central Clayton warehouse supporting multiple dealership locations

- Growth opportunities opportunities within a rapidly expanding business

- Supportive and collaborative team environment

If you are organised, customer-focused and enjoy coordinating multiple stakeholders to ensure vehicles are delivered efficiently and on time, we'd love to hear from you.

📌 Vehicle Delivery Booking Coordinator - Harmony BYD (Doncaster)
🏢 Harmony Auto
📍 Doncaster