Why Smart?

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

What’s the role? We are looking for a Vehicle Sales Team Leader.This role is to lead and ensure the efficient, customer and delivery-focused operation of the Vehicle Sales team.

Key Responsibilities include

Leading a motivated, customer focused and efficient sales team of Vehicle Consultants​

Contributing to the development of sales strategy, new business and delivery of growthtargets​

Promoting customer excellence and engagement in all interactions to ensure industryleading levels of satisfaction

Contributing to development and delivery of multi-channel customer engagement strategy

Developing the capability of Vehicle Consultants to deliver key metrics and targets

Contributing to the development and delivery of sales frameworks with related KPIsand incentive programs​

Providing leadership, support and mentoring to team members and undertaking regularone-to-one meetings, team meetings, training and coaching sessions

Contributing to the development of new initiatives,



including the identification of opportunities to improve the efficiency of work processes and the implementation of changes in the workplace

Recruiting and inducting operations team members

Supporting client retention by achieving consistently high Net Promotor Scores

Analysing performance, highlighting problem areas and identifying improvement actions

Managing and resolving escalations and complex business issues

Who you are

At least 24 months experience in a Sales Leadership role (within a Motor Vehicle Leasing or Financial Services environment)​

Proven ability to comprehend legislation and compliance around Financial products and related Leasing products

Achievement Orientation

People management

Coaching

Change Management

Relationship building

Resilience

Customer Relations Employment type: Permanent Full Time

Location: VIC

What’s in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

Smart Leave, an additional week of leave each year

Free lunch every week

Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus

Make a Difference Days – paid days off to volunteer for the community and environment

Discounted retail vouchers

Salary packaging and novated leasing benefits (of course!)

Free flu vaccinations

Employee Share Plan

Grow with Purpose

At Smart,



we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the prospect for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today.

Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.

Our Commitment to Diversity and Inclusion

Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.

Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:

WGEA Employer of Choice for Gender Equality since 2019

DCA Inclusive Employer 2025 – 2026

Silver Employer on the Australian Workplace Equality Index

We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.

Respectfully, no agencies please.

📌 Vehicle Sales Team Leader (Melbourne)
🏢 Smartgroup
📍 Melbourne