- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
Requirements
- Excellent customer-facing skills
- Genuine passion to deliver an exceptional service to donors
- Curiosity and motivation to learn the process of collecting blood and biological products
- Be comfortable with needles and blood/biological materials
- Occasionally lift between 9-22.7kgs
- Ability to stand, walk, and bend frequently to set up and pack down machines and blood products
- Flexibility to work diverse shifts on a rotating roster from Monday to Sunday, including weekends and afternoon shifts
- Full availability Monday to Friday required for the 12-week training program.
Core Competencies
Demonstrates strong customer-facing skills and a genuine passion for delivering exceptional service to donors while effectively managing the collection of blood and biological products. Capable of operating collection equipment and ensuring donor safety throughout the donation process.
Highest-signal resume keywords
- Customer-Facing Skills
- Blood Collection Techniques
- Equipment Setup and Operation
- Post-Donation Monitoring
- Flexibility in Shift Work