Join a workplace where purpose thrives - 100% of our team feel proud to work at Carrie's Place, and every single team member understands the meaningful change created by their work in the community.

Founded in 1979, Carrie's Place Domestic Violence and Homelessness Service is a committed team of professionals dedicated to raising awareness of domestic violence and homelessness within the community.As a not-for-profit organisation, we offer a wide range of culturally sensitive services to individuals affected by domestic violence and homelessness.

Our mission is to empower families in the Maitland and Lower Hunter regions by helping them find safe, stable housing and live free from abuse.We work closely with local communities to address domestic violence and homelessness, providing holistic support that fosters capacity-building, inclusion, and resilience.

Our passionate team collaborates to offer a variety of programs focussing on equipping clients with the skills, knowledge, and confidence to maintain healthy relationships and achieve greater independence.

About the Role

- Two full time fixed-term contracts
- Wellbeing allowance
- SCHADS Award Level 5
- Salary packaging perks

Join a workplace where purpose thrives - 100% of our team feel proud to work at Carrie's Place, and every single team member understands the meaningful change created by their work in the community.

Founded in 1979, Carrie's Place Domestic Violence and Homelessness Service is a committed team of professionals dedicated to raising awareness of domestic violence and homelessness within the community.As a not-for-profit organisation, we offer a wide range of culturally sensitive services to individuals affected by domestic violence and homelessness.





Our mission is to empower families in the Maitland and Lower Hunter regions by helping them find safe, stable housing and live free from abuse.We work closely with local communities to address domestic violence and homelessness, providing holistic support that fosters capacity-building, inclusion, and resilience.

Our passionate team collaborates to offer a variety of programs focussing on equipping clients with the skills, knowledge, and confidence to maintain healthy relationships and achieve greater independence.

About the Role

The Staying Home Leaving Violence (SHLV) program supports women and their children to leave abusive relationships and remain safe at home, or a home of their choice, free from Domestic and Family Violence. SHLV can offer advice and information, advocacy, and case management support to assist with identifying needs and supporting individuals to work towards their goals.

Reporting to the Team Leader, the Case Managers exercises a high level of responsibility and knowledge across the SHLV Program area, while providing person-centred, trauma-informed responses to SHLV service requests.

Key accountabilities include, but are not limited to:

- Contacting clients referred to SHLV and planning to address immediate needs.
- Providing information, advice, advocacy, referrals,



strategies and interventions to people in crisis and those experiencing or have experienced domestic and family violence and who may be at risk of homelessness due to the DFV.
- Developing case plans addressing client’s goals to assist with ongoing and changing support needs.
- Providing direct service delivery from the Muswellbrook office for up to two days per week.
- Participating as a team member in both the SHLV team and the broader Carrie’s Place team.
- Case Managers at this level will be required to provide expert program related advice.

For further information of the key responsibilities, please email

Essential Criteria

- Tertiary qualifications in Social Science or a related field (minimum Diploma qualified).
- Ability and willingness to work from the Muswellbrook office for up to two days per week.
- Demonstrated high level of emotional maturity and intelligence, including respectful and ethical behaviour.
- Previous experience working in a Specialist Domestic Violence, Homelessness and / or Community Service Organisation, understanding the complexities and support needs of the Homelessness and Domestic Violence client cohort.
- A commitment to a feminist philosophy, and the principles of social justice and human rights.
- Ability to deliver services in accordance with SHLV program guidelines, and best practice skills as a Case Manager.
- Ability to collaborate with local communities to promote awareness of homelessness and domestic violence services.
- Excellent communication skills, particularly in negotiation, advocacy and conflict resolution.
- Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support.
- Demonstrated ability to network and develop working relationships with local communities and stakeholders.

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📌 Staying Home Leaving Violence Case Manager (Maitland)
🏢 Carrie's Place
📍 Maitland