31 Jul
|
Sociable Tech
|
Darwin
31 Jul
Sociable Tech
Darwin
Job Type: Permanent position | Full time position
Job Description
MOM Darwin (The Trustee for Port Elliot Beach House Trust) We are seeking a passionate and dynamic Hostel Manager & Bar Supervisor to lead our team and ensure an exceptional guest experience across both accommodation and bar operations at MOM Darwin. The successful candidate will have a can-do attitude, work well under pressure, and have strong customer service skills, with the ability to lead, motivate, and inspire a team in a fast-paced hospitality environment. This role also includes managing
The Zoo, MOM Darwin’s rooftop pool bar, known for its vibrant atmosphere and reputation as one of Darwin’s leading rooftop venues. We are looking for an experienced and driven hospitality professional ready to take on a unique dual-role opportunity, overseeing daily operations during the busy dry season and ensuring high-quality service and smooth venue performance.
Benefits
For Hostel Manager ): Competitive Salary (AUD 76,000
- AUD 86,000, dependent on experience) and performance-based incentives
- Opportunity to lead a vibrant and dynamic team
- Chance to work on one of Australia's most unique and exciting locations
- Professional development and growth opportunities
For Bar Supervisor ): Competitive Salary (AUD 74,000-AUD 84, 000 per annum) and performance-based incentives
- Full time
- Discounted staff accommodation
- Discount on drinks when on duty
- Chance to be part of the MOM Darwin Family
Task & responsibilities
Staff Management
- Hire, train and manage staff across reception, tour desk-retail, housekeeping, maintenance, and bar teams.
- Handle staff roastering and organize team building-events to maintain a motivated and cohesive team.
Operational Excellence
- Oversee daily operations, ensuring the hostel is clean, and well-maintained.
Supply Management
- Manage supplies and inventory to meet the demands of a high turnover hostel.
- Ensure a steady supply of necessary goods and materials, considering the remote location.
Compliance
- ensure the hostel complies with local regulations and health and safety standards, including fire safety, food hygiene, and COVID-19 protocols if applicable.
Event Management
- Plan and oversee the execution of events and activities to enhance the guest experience and foster a lively atmosphere.
Marketing Promotion
- Implement marketing strategies developed in conjunction with directors and the marketing team to promote and maximize accommodation, beverage, and other retail sales.
Financial Management
- Contribute to financial viability of the hostel by managing budgets, controlling costs, and driving revenue growth through innovative ideas.
Facility Management
- Implement security measures to ensure the safety of guests and staff, such as surveillance cameras, secure locks, and emergency procedures.
Seasonal Management
- Adapt to the seasonal variations in guest numbers, focusing on service delivery during the peak dry season and implementing improvements during the wet season.
Bar Supervisor
- Oversee day-to-day bar operations during the busy dry season.
- Maintain stock control, minimize wastage, and manage costs effectively.
- Develop and implement creative events, specials, and new offerings.
- Build and lead a dynamic team, with a focus on up to 6 bar staff and 2 glasses.
- Active participation in social media promotion and events and specials.
- Handle team-related tasks such as rostering, hiring, and performance management.
- Achieve Key Performance Indicators (KPIs) to unlock bonuses at the season's end.
Qualification & experience
Hostel Manager )
- Proven experience in hospitality management, preferably in high-paced environment.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proactive and innovative mindset.
- Passion for delivering exceptional customer service.
- Ability to handle guest inquiries and resolve issues effectively.
- Ability to thrive in the hot and humid climate of Northern Territory and adapt to the remote location.
- Willingness to work flexible hours, including nights, weekend, and holidays as required.
Bar Supervisor )
- Previous experience as Bar Supervisor
- Strong knowledge of ordering and stock control procedures
- Active on social media, contributing to event promotion
- Ability to lead and motivate a team in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Effective communication and decision-making skills
About Company
MOM Darwin (Riverway Nominees Pty Ltd The Trustee for Port Elliot Beach House Trust) is a leading hostel and hospitality venue in the heart of Darwin, Northern Territory, offering quality accommodation and a vibrant guest experience. Home to The Zoo Rooftop Pool Bar, we pride ourselves on delivering outstanding customer service in a fun, fast-paced environment.
Work Type: Full time Salary: $ Job Publish: Job Expire:
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📌 Hostel Manager/Bar Supervisor (Darwin)
🏢 Sociable Tech
📍 Darwin