Senior Account Manager (Rand)

Senior Account Manager (Rand)

31 Jul
|
Emotive | Creative Agency
|
Rand

31 Jul

Emotive | Creative Agency

Rand

We exist to create ideas that change how people feel. Simple as that. Because nothing influences behaviour and drives decision-making like the power of emotion.

We do this through our unique agency model made up of four core capabilities - strategy, creative, design and earned. Surrounding this core are our specialisms - Social, Partnerships, Talent, and PR. We all work together to unlock the emotional impact of every idea. We call this ‘Fame Thinking’.

Four simple values act as the framework for how we show up and create every day: Emotional intelligence, Honesty, Ambition and Fun.

We work hard, care deeply and leave our egos at the door. If you want to create meaningful work surrounded by good humans who love what they do…you will feel at home here.

You are…

A seasoned Account Manager who builds trusted, lasting client relationships.

Working closely with the Business Director across an exciting client base, you bring commercial confidence, emotional intelligence and a proactive mindset. You don't wait to be asked - you anticipate, problem-solve, and take ownership.

You sit at the centre of our client, creative and internal teams, translating ambition into action. You manage the detail without losing sight of the bigger picture, keeping everyone aligned and ensuring great work gets out the door on time, on brief and with impact.

More about you:

…. a trusted client partner

You build strong, enduring client relationships and become a reliable, trusted point of contact.

You understand what sits beneath the brief, business pressures, priorities and context, and help clients navigate complexity with confidence.

You manage expectations clearly and honestly, keeping communication focused, considered and productive.

…calm at the centre of the work





You own the delivery of projects end-to-end, bringing structure, organisation and momentum.

You write transparent, thoughtful briefs that set teams up for success and coordinate reviews and presentations from start to finish.

You stay close to the detail, flag risks early and bring solutions, not surprises.

… commercially sharp

You understand how work is scoped, costed and delivered, and why it matters.

You support accurate financial tracking, keep timesheets up to date, and balance creative ambition with commercial reality.

You spot opportunities to add value and grow accounts in ways that feel natural and aligned.

… a champion of great work

You care deeply about the quality of the output and the process behind it.

You review work with a critical eye, provide constructive feedback, and help shape ideas so they land with clarity and emotional impact.

You know when to push, when to protect, and when to create space for the best ideas to emerge.

…emotionally intelligent and cooperative

You are a calm, organised and positive presence within the team.

You partner generously with creative, strategy, design, earned, our specialists and production teams to make the room better.

You contribute to a culture of accountability, honesty, respect and high performance, especially when things get busy.





You are curious about how our industry is evolving and are open to new tools, technologies and ways of working, including AI, that enhance creativity and efficiency.

You are committed to growing your craft, confidence and contribution over time.

We expect you will bring:

- Minimum of 3-4 years’ experience in an account management role within a creative or integrated agency.
- A strong understanding of the strategic and creative development process.
- The ability to simplify complexity and create clarity and momentum.
- Conceptual thinking… able to interpret briefs, find the emotional centre and help shape ideas.
- Strong storytelling, presentation and communication skills.
- A growth mindset - adaptable, curious, and open to learning.
- Strongaccount craft and attention to detail.
- The ability to stay calm, organised and thoughtful under pressure.

Ways of working

- You lead with emotional intelligence - listening deeply and responding thoughtfully.
- You communicate with honesty, clarity and generosity.
- You take proactive ownership and follow through.
- You collaborate generously and make the room better.
- You stay curious and adaptable as the industry evolves.
- You contribute to culture with warmth, FUN and humanity.

A few of our perks

- Be part of a proudly independent, caring and highly awarded team.
- Enjoy a unique office space right on Coogee Beach.
- Enjoy a hybrid office structure with flexible working entitlements.
- Receive monthly mobile phone reimbursements.
- Enjoy a fully stocked on-site ‘Dive Bar’, with lunch provision every week.
- Celebrate your birthday by having it off on us.
- A place that invests in your growth, confidence, craft and wellbeing.

#J-18808-Ljbffr

📌 Senior Account Manager (Rand)
🏢 Emotive | Creative Agency
📍 Rand

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