Base Salary: $72,169 to $77,432 per annum (Admin 3.1 to 3.4)

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT)

About the role

Our Medical Receptionists provide high-quality customer service to our clients and administrative support to our clinical teams of Danila Dilba Health Service.

Responsibilities

Provide receptionist duties to clients presenting to Danila Dilba Health Service clinics.

Provide administrative support duties for all health practitioners within the clinic, including faxing, filing, photocopying, scanning, and taking messages.

Coordinate client's appointments including booking, confirming, cancelling, and re-scheduling.

Coordinate booking recall lists and review and action relevant recalls.

Undertake SMS contacts.

Monitor and follow up on missed call reports.

Coordinate transport pick-ups.

To be successful you will need

Reliable and punctual with a high level of self-motivation.

Demonstrated knowledge and experience working in office administration and/or medical reception.

Demonstrated awareness of and sensitivity to Aboriginal culture and history and knowledge of issues impacting on Aboriginal and Torres Strait Islander peoples.

Well-developed interpersonal skills including written and verbal communication skills with an ability to handle sensitive matters and maintain confidentiality.

Ability to work independently, and as a member of a team, with robust organisational skills and demonstrated ability to plan,



manage and prioritise tasks.

Demonstrated competency in the operation of Microsoft Office and similar software programs.

About us

Danila Dilba Health Service is a community-controlled Aboriginal health organisation that has been providing comprehensive primary health care and wellbeing services to the Darwin region for over 30 years. Our mission is to improve the physical, mental, emotional, and spiritual well-being of the Aboriginal community in Darwin and surrounding areas

What we offer

At Danila Dilba Health Service, we are committed to providing a supportive and inclusive workplace that values the unique experiences and perspectives of our Aboriginal and Torres Strait Islander staff. We offer competitive remuneration, opportunities for professional development, and a range of health and well-being benefits to support our employees.

- 6 weeks annual leave per annum
- 5 days paid leave during our end of year shut down period (in addition to annual leave).
- Salary packaging of up to $15,990 per annum.

For further information, please contact Kiara Peacock (Team Leader- Bagot Clinic) on 5***

Employment with DDHS is subject to:

- Current NT working with children's card
- CPR certificate.
- Full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).
- Only those with full working rights will be considered for this position.

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📌 Casual Medical Receptionist (Darwin)
🏢 Danila Dilba Health Service
📍 Darwin