Salary: $119,000.00 - $119,000.00

Job Type: Contract

Location: Redfern, NSW

Job Category: Service Improvement and Research

What We Do

At SGCH, we believe everyone belongs. This is why our purpose, 'to create belonging' drives our commitment to build a team where diversity, inclusion and connection are at the heart of what we do.

As a leading not-for-profit community housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, we continue to invest in our people, our homes, and our communities. Guided by our values – We Care, We Create, We Connect – we've built an inclusive workplace by caring for one another, creating and sharing new ideas, and connecting authentically every day, where everyone has the opportunity to grow and thrive.

We are committed to fostering an inclusive environment and building a team that reflects the diversity of the communities we connect with. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. Your passion and potential matter.

Join us in creating sustainable, connected communities where everyone feels a sense of belonging and are empowered to thrive.

What We Offer

- Competitive package – 35-hour work week with competitive, above Award pay and 17% annual leave loading [Award only - remove for non award roles]
- NFP salary packaging – Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings
- High-growth environment – Real opportunities to grow your career with a focus on internal promotions, inhouse learning and development and study assistance support
- Health and wellbeing benefits - Corporate discounts with Flare for everyday savings, Reward and Recognition program,



access to a free 24/7 Employee Assistance Program (EAP) for you and your family
- Paid Parental Leave – 12 weeks paid parental leave and 3 days bonus annual leave
- Agile and innovative work practices – Hybrid work arrangements including work from home options, and modern, well-located offices close to public transport

Job Description

About the role and about you

Working closely with stakeholders across SGCH, you will support the development of reports, Power BI dashboards and performance monitoring tools that help managers and leaders understand how services are performing. You will support SGCH's transition to our new housing management platform and the transformation of our reporting and analytics environment, contribute to data quality initiatives, assist with regulatory and operational reporting, and help identify opportunities to improve business processes and outcomes.

To succeed in this role, you will bring strong analytical and problem-solving skills, a keen eye for detail, and a passion for turning data into meaningful insights. You will have experience working with reporting and visualisation tools such as Power BI, along with an understanding of data quality, governance and management practices. Experience working with modern data platforms, including Lakehouse environments, will be highly regarded. As SGCH transitions to our new housing management system and evolves its analytics ecosystem, you will be comfortable navigating change and contributing to continuous improvement initiatives.

This is a contract, full-time position ideally starting mid-October 2026 to 7 May 2027,



is based at our Redfern office and requires travel to other SGCH office locations as required. This role reports to the Insights Manager.

Duties

- Support SGCH’s transition to our current housing management system and the evolution of our reporting, analytics, and data management capabilities.
- Redesign, rebuild, test and document reporting processes, workflows and business rules within the current housing management system.
- Ensure continuity of critical business, operational and regulatory reporting schedules (including PowerBI dashboards), partnering with stakeholders across SGCH to translate business requirements into effective reporting and data solutions.
- Support the migration from task-based administration to automated, scalable and sustainable reporting practices.
- Validate and optimise reporting processes and outputs to support accurate, trusted and efficient decision-making in the new data environment.

Desired Skills and Experience

- Tertiary qualifications or equivalent experience in data analytics, applied statistics, or a related field.
- Strong experience generating reports and analyses for compliance and decision-making, strong attention to detail with a focus on process and quality control, and experience in technical reporting, data visualisation, and analytics.
- Advanced proficiency in data visualisation tools like Power BI, Tableau or similar. Strong skills in Excel and SQL and familiarity with databases. Excellent analytical and problem-solving skills, strong attention to detail and an ability to present complex data in a clear and concise manner. Able to leverage data for decision making and a proactive approach to improving processes and automating tasks.
- Ability to work with a business acumen and a social heart with self-motivation, compassion and resilience to manage competing priorities, deadlines and multiple stakeholders, to continuously improve, and deliver the best outcomes for the business and customers.

#J-18808-Ljbffr

📌 Data and Reporting Coordinator (New South Wales)
🏢 SGCH
📍 New South Wales