Job Description

Support the delivery of Council's Health, Safety and Wellbeing initiatives by providing efficient, confidential administrative support to the Team Manager and broader team. You'll assist in developing and maintaining systems, interpreting and applying relevant policies and processes, and ensuring services are delivered accurately and in line with organisational standards. This role also requires clear and skilled communication with internal and external stakeholders, contributing to a positive and collaborative team environment.

You'll play a key role in improving administrative processes, particularly around training coordination, with a focus on creating simpler and more efficient practices. The position involves contributing to projects, developing procedures and documentation, and managing your workload with minimal direction. With a strong focus on continuous improvement, you'll help ensure team operations remain effective, streamlined and fit for purpose.

About the Employer

Townsville City Council is the largest local government authority in Northern Australia. We're committed to supporting our people through a strong focus on work-life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave




- Uniforms and PPE provided (if applicable)
- Annual wage progression
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
- Fitness Passport program offering discounted membership to selected health and wellbeing facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
- The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

About the Candidate

Certificate IV in Business or relevant administrative experience

Experience supporting health, safety or training functions (large org preferred)

Strong knowledge of administrative processes and office procedures

Ability to interpret and apply legislation, policies and procedures

Working knowledge of WHS and Local Government legislation

Advanced skills in Microsoft Office and business systems

Strong written and verbal communication skills

Ability to prioritise, organise and manage workload effectively

Problem-solving and analytical skills

Team-oriented with ability to contribute to team outcomes

Current QLD "C" Class Driver's Licence

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📌 Senior Systems & Administration Officer (Townsville)
🏢 Uworkin
📍 Townsville