Heartland Bank Australia in Melbourne seeks a Head of Customer Solutions to lead all customer-facing functions, including contact centres, lending and sales, customer operations and complaints. You will align customer, operations and sales into a single high-performing function, driving end-to-end ownership of the lifecycle and delivering solid commercial and customer outcomes.
You will partner with Risk, Technology and Finance to scale outcomes, balancing growth with regulatory obligations,
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📌 Senior Customer Solutions & Growth Leader (Melbourne)
🏢 Heartland Bank Australia
📍 Melbourne
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