Role: Senior Infrastructure Engineer - 5 roles available

Client: Services Australia

Proposed Rate & term - $155 per hour including Super | 12 month initial contract

Location & work arrangements - Qld, VIC, ACT, SA

Security Clearance: Must have Negative Vetting Level 1 Clearance

Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.

Infrastructure Engineering Expert describes the function that manages and maintains all ICT platforms, including all technical landscape design, installation, configuration, deployment, technical security and operation of ICT components and databases. Infrastructure Engineering Experts use their in-depth knowledge of specific ICT Platforms to provide expert advice on the management and maintenance of those platforms. They work closely with key third party suppliers to ensure the provision of a robust infrastructure capability to the business and liaise with architecture and shared services areas to ensure the security of the day-to-day technical operations.

Infrastructure Engineering Experts exercise a considerable degree of independence, with decision-making substantially dependent on their high-level judgement and consideration of wider agency implications, with work being performed under the general guidance of senior staff. In performing a leadership role, Infrastructure Engineering Experts drive innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.

Duties may include some or all of the following:

- assist with delivery of an optimal strategic system landscape
- manage the design, installation and operation of the ICT system instance landscape, client and transport processes
- provide broad technical support for project build,



test and solution deployment activities
- configure and manage all non-functional platform capabilities including job scheduling, output management, email, archiving, technical security, technical connectivity between software components
- liaise with the infrastructure team in the design, procurement and deployment of hardware and related assets
- manage technical operations for ICT solutions and interfaces
- develop plans for backups and disaster recovery, and execute those plans when necessary
- perform problem management and root cause analysis
- lead and manage operations of a team, including overseeing work priorities and resource management
- proactively share knowledge and expertise as the subject matter expert, and provide assistance and mentorship to less experienced colleagues
- collaborate with a broad range of internal and external stakeholders to achieve project outcomes
- attend meetings and forums with vendors to influence business outcomes and share information
- prepare and review a range of technical documentation and reports

Technical Skills:

Knowledge/Qualifications

Knowledge of M204 and SOUL is desirable.

About Services Australia

Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It's using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.

- Demonstrated experience developing and maintaining multiple integrated non-production environments.
- Demonstrated experience working in a containerised Linux environment.
- Knowledge of M204 and SOUL.
- Demonstrated experience delivering complex changes in a fast-paced workplace.
- Strong communication and stakeholder management skills.

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