Silverchain is seeking a Customer Service Representative to join its inbound contact centre. This full-time role handles inbound calls from clients, care workers and stakeholders, delivering timely responses and outstanding service.
The position includes a 2–4 week training period at the Bella Vista office, then a adaptable hybrid setup with 3 days onsite and 2 days remote weekly. You'll need call-centre experience, strong communication, empathy and the ability to work autonomously or as part of