Job Type: Permanent position | Full time position

Job Description

Kakadu Tourism We are on the look-out for a professional and engaging Front Office Duty Manager to join our team at Cooinda Lodge Kakadu, in the heart of the Kakadu National Park. If you thrive in a dynamic tourism environment, take pride in delivering great guest experiences, and want to live and work in one of Australia's most iconic natural settings - this could be the role for you.

Benefits Competitive Salary Full time and ongoing position Work in one of Australia’s most iconic tourism destinations Career development and progression opportunities Employee discounts on tours and accommodation worldwide Supportive and inclusive team culture Task & responsibilities Ensure a smooth and efficient experince delivered to all guests at registration, during their stay and at check out. Provide a variety of options and services in accordance with the needs of the current guest Ensure relevant promotional material is current and displayed neatly Ensure all written correpsondence is updated and information is available to guests daily Regularly check the work area and advise of any maintenance issues Assist in the coordination of departments and discuss information about departmental direction Carry out assigned promotional programs Assist Retail tea as required, including orders, restocking, deliveries and inventory updates Maintain strict security procedures with issue of room keys and guest confidentiality Contribute to maximum occupancy of the hotel by maintaining accurate rooms' inventory control system Assist in maximising room revenues thorugh effective utlisation of room rates and promotional packages.





Conduct regular room and property inspections to ensure product is to standard Complete Night Audit tasks according to Lodge guidelines and standards ensuring all paperwork is attached to documentation Lead by example in attending to guests and staff Qualification & experience 1-2 years' experience in current role or similar Previous experience living and working in remote indigenous areas Robust working knowledge of Opera PMS Working knowledge of Respac Previous experience in cash handling and end of day accounting procedures About Company Nestled in the heart of Kakadu National Park, Cooinda Lodge Kakadu is more than just a destination—it’s an experience. Surrounded by breathtaking landscapes, ancient Indigenous culture, and rich biodiversity, our lodge serves as a gateway to one of Australia's most iconic and sacred places.

Our Mission At Cooinda Lodge Kakadu, our mission is to deliver exceptional hospitality experiences that connect guests with the beauty, culture, and spirit of Kakadu National Park. We strive to create unforgettable moments, ensuring every visitor leaves with a deep appreciation for this unique landscape and its people.

Our Values We are guided by a commitment to: Authenticity – Honouring the rich cultural heritage of the land and its Traditional Owners. Excellence – Delivering high-quality service and unforgettable experiences.

Sustainability – Protecting our environment and promoting responsible tourism. Inclusivity – Fostering a diverse, welcoming workplace where everyone is valued. Community Engagement – Supporting and collaborating with Indigenous communities.

An Inclusive and Supportive Work Culture At Cooinda Lodge Kakadu, we celebrate diversity and strive to create a workplace where everyone feels respected, valued, and empowered.





Our team is made up of individuals from different backgrounds and cultures, all united by a shared passion for hospitality, nature, and Indigenous heritage. We are committed to: Equal opportunities for career growth and development. Cultural appreciation and learning, including working closely with the local Indigenous community.

A supportive and team-oriented environment, where collaboration and respect are at the core of everything we do. Our Achievements Cooinda Lodge Kakadu is proud of its continued recognition as a premier eco-tourism destination. Some of our key accomplishments include: Award-winning Indigenous tourism experiences, such as our Yellow Water Cruises, led by local guides sharing their deep knowledge of the land and its stories.

Sustainable tourism initiatives, including water conservation, energy-efficient operations, and eco-friendly accommodation practices. Strong partnerships with Indigenous communities, ensuring authentic cultural representation and meaningful employment opportunities. Consistently high guest satisfaction for our exceptional service, accommodation, and unique cultural experiences.

Join Our Team When you work at Cooinda Lodge Kakadu, you become part of something special—a team dedicated to delivering inspiring experiences, protecting the environment, and celebrating Indigenous culture.

Whether you're serving guests, guiding tours, or supporting lodge operations, your role contributes to a truly meaningful mission. Work Type: Full time Salary: $70000-75000 Job Publish: 14-07-2026 Job Expire: 13-08-2026 Apply on: Front Office Duty Manager Job here! This job is brought to you by workinitiatives.com.au.

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📌 Front Office Duty Manager (West Arnhem)
🏢 Sociable Tech
📍 West Arnhem