Customer Service Operations Leader - Scale CX & Teams (Melbourne)

Customer Service Operations Leader - Scale CX & Teams (Melbourne)

31 Jul
|
Adairs Retail Group
|
Melbourne

31 Jul

Adairs Retail Group

Melbourne

Adairs is seeking a Head of Customer Service to lead our customer service function across channels within Australia. You will work closely with senior leaders to drive service excellence, coach a high-performing team and deliver customer-focused initiatives.

The role requires 5+ years of contact centre leadership, managing remote or hybrid teams, and solid data-driven decision making. This position offers a hybrid work model, superb benefits, and opportunities to shape the future of customer

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📌 Customer Service Operations Leader - Scale CX & Teams (Melbourne)
🏢 Adairs Retail Group
📍 Melbourne

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