- Manage and nurture client relationships, ensuring that solutions are tailored to meet client needs and drive long-term customer satisfaction.
- Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth.
- Provide support and mentorship to account executives and managers, helping them meet their targets.
- Participate in the development and execution of account strategies, including identifying upsell and cross-sell opportunities.
- Serve as a key point of contact for clients, offering insights and guidance as a trusted advisor.
- Prepare and deliver client reports and proposals to highlight the value of our services.
- Regularly analyze market dynamics and adjust account strategies accordingly.
- Contribute to the organization's presence at industry events and conferences.
Basic Qualifications
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 8+ years of relevant work experience in industry,
with a minimum of 3+ years in a similar role
- Demonstrated success in account leadership roles, achieving sales and revenue targets and nurturing client relationships
- Robust leadership and strategic planning abilities, effective communication skills, and a history of driving business growth
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
- An advanced degree in a relevant field is a plus
- Relevant certifications such as Certified Account Manager (CAM) or Certified Strategic Account Manager (CSAM) are a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.