HammondCare Home Care are actively looking for an experienced Full-time Workforce Planning & Optimisation Manager to join their team located in St Leonards NSWAbout the roleThe Workforce Planning & Optimisation Manager is responsible for strengthening workforce planning, onboarding and service flow to improve the scalability, efficiency and sustainability of Home Care services.Working closely with the Care Operations Manager and Workforce Scheduling Manager, the role provides demand and capacity insight, identifies improvement opportunities and supports the development of more effective workforce and service models.The role focuses on planning, analysis and continuous improvement, and does not own day-to-day care delivery or current roster execution.Essence of the role:Demand & Capacity Planning: Develop demand forecasts and workforce capacity models to support forward planning and identify risks.Workforce Modelling & Optimisation: Analyse workforce utilisation, scheduling patterns and service performance to improve efficiency and scalability.Onboarding & Service Flow Improvement: Improve the flow from intake to servicecommencement to reduce delays and service gaps.Performance Insight & Reporting: Provide clear insights to support operational decision-making and performance improvement.Systems & Process Improvement: Identify and implement improvements to systems, data use and operational processesAbout YouCommitment to engage and align with Hammond Care’s Christian Mission, Motivation and Mission in Action.Significant experience in workforce planning,



operations or service delivery.Strong analytical capability and ability to translate insight into action.Experience driving operational improvement and influencing stakeholders.Sound understanding of workforce utilisation and service delivery environments.Exposure to workforce management and scheduling technologies.Tertiary qualifications in health, business, operations, or a related discipline.Strong interpersonal and communication skills with key stakeholdersKnowledge of aged care compliance and administrative processes (desirable).Ability to work both independently and collaboratively.Benefits - What are we offering in return for your expertise and experience.Market leading remunerationSalary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.Additional training & career development opportunitiesLeave benefits – purchased additional annual leave.Reward and Recognition ProgramFitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for all employeesExclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care PlansExclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and SamsungHow to applyIf you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment setting where everyone from any background can be themselves.All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checksOur Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. HammondCare isn’t responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr

📌 Workforce Planning & Optimisation Manager (St Leonards)
🏢 HammondCare
📍 St Leonards