Responsibilities

- Participate in Sprint / Project / Test Planning and Backlog refinements.
- Test Analysis and Scripts using existing Test Management and Project management tools(JIRA/Confluence & Test Rail)
- Develop business test scenarios in collaboration with WorkSafe Product Owners and Business SME’s in line with approved business process documents and work instructions.
- Execute System testing and System Integration testing in collaboration with Product Owners and Business SME’s, vendors, and external service providers such as Service Vic, ATO, ASIC, Australia Post/Decipha, Computershare, PayPal, Westpac, and others.
- Develop Regression test suites in collaboration with Product Owners and Business SME’s against Production functionalities, Maintenance releases, and other releases as required.
- Liaise and engage with the Automation team for Regression Test coverage and report into the Programme regularly.
- Execute System testing, System Integration testing, and Regression testing in line with program release schedules.




- Assist with planning and developing test scenarios; coordinate UAT activities and enable the business to undertake extensive testing and sign-off.
- Raise defects in TestRail/Jira as per the Defect Management Framework and take ownership of defects through to resolution.
- Provide status reports relating to Test Coverage, Defects, and Execution Cycles using TestRail and Jira.
- Develop and maintain effective relationships with internal business areas, Strategy Programme streams, and external service providers.
- Any other reasonable and related duties as required to meet the ongoing needs of the organization.
- Demonstrated verbal and non-verbal communication skills.

Qualifications

- CRM/Salesforce experience is mandatory.
- Experience with Claims / Insurance would be desirable.

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📌 Test Analyst (Melbourne)
🏢 CareCone Group
📍 Melbourne