Member Support Leader: Onboarding & AI-Driven Experience (City of Sydney)

Member Support Leader: Onboarding & AI-Driven Experience (City of Sydney)

31 Jul
|
Flight Centre Travel Group
|
City of Sydney

31 Jul

Flight Centre Travel Group

City of Sydney

Flight Centre Travel Group Australia is seeking a Member Support Leader to shape the end-to-end member experience across Envoyage, Link Travel Group and Luxury Travel Collection. You will lead onboarding, ongoing engagement and events, driving AI-enabled improvements and cost-productive support.

Reporting to the Director of Operations, you will build a high-performance team, set SLAs, and scale onboarding while collaborating with global teams to grow wallet share and protect member trust.

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📌 Member Support Leader: Onboarding & AI-Driven Experience (City of Sydney)
🏢 Flight Centre Travel Group
📍 City of Sydney

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