CASUAL SUPPORT WORKER – NDIS COMPLEX MENTAL HEALTH

My Slice of Life Transport and Services (MSOLTS)
Sydney NSW
Aged & Disability Support (Community Services & Development)
Casual/Vacation
$36.81 – $38.81 per hour + Superannuation

ABOUT US

My Slice of Life Transport and Services (MSOLTS) is a registered NDIS provider delivering high-quality, person-centred disability support services throughout Sydney.

We specialise in supporting people living with psychosocial disabilities, complex mental health conditions, intellectual disabilities, physical disabilities, autism and other complex support needs. Our experienced team provides practical, recovery-focused support that promotes independence, choice, dignity and community participation.

Our services include Supported Independent Living (SIL), Psychosocial Recovery Coaching, community access, transport, personal care, daily living assistance, capacity building, skill development and psychosocial recovery supports, enabling participants to achieve their NDIS goals and live meaningful, independent lives.

As a registered NDIS provider, MSOLTS is committed to delivering services that meet the NDIS Practice Standards and the requirements of the NDIS Quality and Safeguards Commission.

OUR TEAM CULTURE

At MSOLTS, we are a supportive, professional team committed to delivering high-quality, person-centred supports. We believe the best outcomes for our participants come from staff who work collaboratively, communicate openly and genuinely support one another.

Although much of our work is completed independently in the community, being a team player is essential. We value reliability, flexibility and a willingness to assist colleagues when needed. Throughout the year we come together for team meetings and team-building activities.

We are proud to be a diverse, inclusive and respectful workplace guided by our values of Respect, Integrity, Compassion, Teamwork, Inclusion, Accountability, Empowerment and Excellence.

ABOUT THE ROLE

MSOLTS is expanding its Complex Mental Health and Supported Independent Living (SIL) services and is seeking two experienced Casual Support Workers to join our growing team.

One of these positions is for a Female Support Worker to meet the expressed preference of one of our participants. We also have participants requesting both male and female Support Workers. We welcome applications from all suitably qualified applicants, and recruitment decisions will be made based on participant needs, skills, experience and legislative requirements.

Employment Type: Casual

Hourly Rate: $36.81–$38.81 per hour plus Superannuation

Minimum Availability: Applicants must be available to work a minimum of 20 hours per week, with opportunities for additional shifts.





This role offers genuine long-term career opportunities. Casual employees who successfully complete their probationary period and consistently demonstrate reliability, professionalism and a commitment to MSOLTS values may be offered Permanent Part-Time employment, subject to operational requirements and performance.

KEY RESPONSIBILITIES

- Deliver person-centred, recovery-focused support to NDIS participants.

- Support participants living with psychosocial disabilities, complex mental health conditions, intellectual disabilities and other complex support needs.

- Assist with personal care, daily living activities, domestic assistance, meal preparation and medication prompting.

- Provide transport and support participants to attend appointments, education, employment and community activities.

- Support participants within Supported Independent Living (SIL) environments.

- Promote independence, confidence, life skills and community participation.

- Follow participant support plans, behaviour support plans and risk management strategies.

- Maintain accurate ShiftCare case notes, incident reports and documentation.

- Work collaboratively with participants, families, Support Coordinators, allied health professionals and other stakeholders.

- Identify and report risks, incidents and safeguarding concerns.

- Maintain compliance with NDIS Practice Standards, NDIS Quality and Safeguards Commission requirements and MSOLTS policies and procedures.

QUALIFICATIONS & EXPERIENCE

- Certificate III or Certificate IV in Individual Support, Community Services, Mental Health, Disability, Ageing Support or a related field (or currently studying).

- Minimum 12 months' experience supporting people with psychosocial disability, complex mental health, Supported Independent Living (SIL) or community services.

- Excellent communication, interpersonal and organisational skills.

- Ability to work independently and collaboratively within a multidisciplinary team.

- Understanding of recovery-oriented and person-centred practice.

MANDATORY REQUIREMENTS

- Current NDIS Worker Screening Check.

- Current Working With Children Check (WWCC).

- Current National Police Check (within the last 12 months).

- NDIS Worker Orientation Module – Quality, Safety and You.

- Current unrestricted Australian Driver's Licence.

- Reliable, registered and comprehensively insured motor vehicle.





- Willingness to drive your own vehicle and/or MSOLTS company vehicles.

- Current Australian work rights.

- Availability to work a minimum of 20 hours per week.

- Flexibility to work weekdays, evenings, weekends, sleepovers and public holidays as required.

DESIRABLE

- Experience supporting participants with psychosocial disability, complex mental health or Supported Independent Living (SIL).

- Current First Aid and CPR Certificate.

- Mental Health First Aid Certificate.

- Medication Administration training.

- Knowledge of NDIS Practice Standards, recovery-oriented practice and trauma-informed care.

WHAT WE OFFER

- Competitive casual rates of $36.81–$38.81 per hour plus Superannuation and applicable penalty rates.

- Minimum 20 hours per week with opportunities for additional shifts.

- Flexible roster across a 7-day operation.

- Ongoing training, mentoring and career development.

- Supportive leadership and collaborative team culture.

- Opportunity to work with a growing Registered NDIS Provider.

- Potential progression from Casual to Permanent Part-Time employment following successful completion of your probationary period and subject to satisfactory performance and operational requirements.

- Career development opportunities across Community Access, Complex Mental Health, Supported Independent Living (SIL) and Psychosocial Recovery Coaching.

- Competitive casual rates of $36.81 – $38.81 per hour plus Superannuation and applicable penalty rates.

- Minimum 20 hours per week with opportunities for additional shifts.

- Flexible roster across a 7-day operation.

- Ongoing training, mentoring and professional development.

- Supportive leadership and a collaborative team culture.

- Opportunity to work with a respected registered NDIS provider.

- Career progression opportunities, including the potential to transition to Permanent Part-Time employment following successful completion of your probationary period and subject to operational requirements.

- Meaningful work supporting people to live independently and achieve their goals.

HOW TO APPLY

Please submit your current resume and a cover letter outlining your experience and suitability for the role.

Please include:

- Current mobile phone number and email address.

- Suburb of residence.

- Relevant qualifications, licences and certificates.

- Current Australian work rights (if applicabl

My Slice of Life Transport and Services (MSOLTS) is an equal opportunity employer and welcomes applications from people of all backgrounds and lived experiences.

shortlisted applicants will be contacted. Applications that do not meet the mandatory requirements or do not include current contact details may not be considered.

📌 CASUAL SUPPORT WORKER – NDIS COMPLEX MENTAL HEALTH (Sydney)
🏢 My Slice of Life Transport and Services
📍 Sydney