At Nook Collections, we curate an inspiring selection of designer lighting from
leading Australian and international brands. Based in Surry Hills, Sydney, our
boutique showroom blends design expertise with exceptional client service.
We guide both private and trade clients in making informed and beautiful lighting choices for their homes and projects.
About the Job
As Account Lead and Business developer, you will be the first point of connection between our brand and our Trade clients, responsible for driving sales growth through proactive engagement with existing and new Design Studios, Architects, Property Developers & Builders. Translating enquiries into inspired conversations through informed, thoughtful guidance rooted in quality and design integrity.
The Role requires a strong network within the design and property sectors, strategic thinking and a passion for design.
You will also play an integral role in the day-to-day showroom experience with Trade clients, ensuring the space consistently reflects our brand values and standing within the design community, while upholding outstanding standards of service and presentation.
Your solid understanding of lighting and interiors will enable you to interpret client briefs effectively, offering design-led guidance that supports and elevates each client’s vision.
Duties and Responsibilities:
- Managing customers relationships through responsive service and timely communication
- Build and maintain relationships with with existing and new Design Studios, Architects, Property Developers & Builders ensuring satisfaction and repeat business.
- Identify New opportunities in the market research, referrals and customer insights
- Ensure product knowledge is kept current and applied in all customer interactions
- Consistently meet and exceed sales targets through personalised sales strategies, nurturing and strong client follow-up across the different channels
- Maintain accurate customer and sales data in Hubspot (CRM)
- Support Team training efforts to enhance customer experience and sales performance.
- Support and Lead Trade events and Trade workshops
- All other task as required
Skills and Experiences required
- 4+ years experience in a sales, within interiors or lighting
- Proven ability to convert enquiries and consultations into sales and foster long-term client relationships
- Strong verbal and written communicational skills
- Comfortable in using SHOPIFY - HUBSPOT (or other CRM), POS, ERP systems
- Enthusiastic team player with a passion in interiors, lighting , design and inspired by creating beautiful spaces considering project and customer's requirements
What We Offer
Competitive salary and performance-based incentives
Opportunity to work with a reputable and growing brand