Introduction:
About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.

Description:
At Mai-Wel Limited, we believe everyone deserves the opportunity to build skills, confidence and meaningful employment outcomes.

We’re seeking a dedicated and experienced Program Coordinator to join our team in the NDIS Employment Pathways team. This is a permanent, full-time position that offers the opportunity to make a meaningful impact on the lives of individuals living with disabilities.

As a Program Coordinator, you will play a crucial role in overseeing and coordinating the design, development and continuous improvement of our employment pathways, capacity-building and job readiness programs for NDIS participants. This is a unique prospect to combine strategic thinking, stakeholder engagement and hands-on program development to create pathways that empower people to achieve their employment goals.

Working within our NDIS Employment Pathways team, you'll play a pivotal role in designing contemporary, participant-centred learning experiences, while coordinating the operational delivery of programs that make a genuine difference in people's lives.

About the Role

As Program Coordinator, you will:
Facilitate the design, development and review of employment pathways existing and potential programs
Create engaging and innovative learning pathways and experiences, including facilitator guides, participant resources and assessment tools, aligned with employment outcomes, adult learning principles and participant capability development
Develop partnerships with schools, Registered Training Organisations (RTOs), employers and community organisations to strengthen participant outcomes




Coordinate projects and initiatives that support sustainable employment pathways
Ensure programs align with nationally recognised training, where appropriate
Drive continuous improvement initiatives through evaluation, stakeholder feedback and outcome measurement
Provide operational leadership, guidance and support to team members across multiple sites.
Represent Mai-Wel in education, employment and community forums.

Skills and Experiences:
We're looking for someone who is:
✅ Passionate about developing innovative employment and capacity-building programs.

✅ A strong relationship builder with exceptional stakeholder engagement skills.

✅ An excellent communicator who thrives on collaboration.

✅ Highly organised with strong project coordination and time management capabilities.

✅ Self-motivated, proactive and able to work independently.

✅ A creative thinker with a continuous improvement mindset.

✅ Participant-centred, with a genuine commitment to improving employment outcomes.

✅ Capable of balancing strategic planning with operational delivery.

✅ Adaptable, resilient and comfortable working in a changing environment.

✅ Experienced in vocational education, learning design, disability, employment services or community services.

Essential Qualifications & Experience

To be successful, you will bring:
Certificate IV in Training and Assessment (TAE40122 or equivalent)
Minimum three years' experience in program development, curriculum design or vocational education
Experience working within or alongside a Registered Training Organisation (RTO)
Experience developing structured learning programs, resources and assessment tools
Strong understanding of adult learning principles and instructional design
Understanding of NDIS Employment Supports and transition-to-employment frameworks & models




Experience building partnerships with education providers, schools, employers and community stakeholders
Experience planning and monitoring program delivery of team members
Current Driver Licence
Current First Aid and CPR Certificate.

Desirable qualifications and experience in disability services, NDIS employment supports, School Leaver Employment Supports (SLES), learning design, education or community services will be highly regarded.

Why Join Mai-Wel? We Value Our People

At Mai-Wel, you'll be joining a values-driven organisation committed to Respect, Integrity and Excellence, where people are empowered to grow, innovate and make a meaningful impact every day.

Benefits of Working with Mai-Wel

Salary Packaging – boost your take-home pay! Access to NFP salary packaging benefits up to $15,900 (living expenses) + $2,650 (meals & entertainment expenses) tax-free each year https://calculator.accesspay.com.au/salary-packaging-calculator/
Additional Allowance – for eligible employees with current First Aid qualifications
Flexible Working Arrangements – including 9 day fortnights
Company Laptop & Phone
Employee Assistance Program (EAP) – free confidential support
Learning & Development – on demand e-learning options to support your development
Discounted Gym Memberships
Discounted Health Insurance
Recognition & Rewards – individual monthly and team quarterly awards.
Career Progression - opportunities across a growing organisation
Supportive Team Culture – join a welcoming, values-driven team with a strong sense of community
Community Engagement Opportunities – opportunity to participate in community and awareness events / fundraisers
Free Off-Street Parking
On-Site Café - coming soon to Maitland!

Mai-Wel is committed to creating an inclusive workplace where everyone belongs. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all genders and ages, LGBTQIA+ individuals and people from culturally and linguistically diverse backgrounds.

Please Note: Applications will be reviewed on an ongoing basis. As there is no set closing date, advertisements can be closed at any time.

📌 Program Coordinator (Maitland)
🏢 Mai-Wel
📍 Maitland