As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
MSS Security is looking for casual customer-focused security officers to join our team at the National Gallery of Victoria.
About the role: As a customer-focused Security Officer, you will provide a welcoming and approachable presence, ensuring every visitor feels valued and safe. This role combines visible security oversight with exceptional customer service—assisting guests, sharing information, and helping create a positive and memorable experience.
Duties include but are not limited to:
- Greet and welcome all visitors to the gallery in a professional and friendly manner
- Patrol areas to maintain a secure, welcoming, and customer-focused environment
- Guide and assist visitors during busy periods while ensuring smooth and safe crowd control
- Oversee visitor adherence to rules for photography, refreshments, and exhibits
- Assist visitors needing additional help, including first-time guests,
families, or those traveling, in navigating exhibitions and gallery spaces
Skills & Experience:
- Full Australian Working Rights
- Certificate II in security operations (Or higher)
- A valid Victorian Security License (Control Room License preferred but not essential)
- Drivers License
- Valid First Aid and CPR
- Employee Working with Children's Check
- Customer service experience
- 24*7 Availability Required - Including weekends
Master Licence Number: 409-987-30S
How to apply
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
- be certified by the Workplace Gender Equality Agency,
- be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
📌 Security Officer - Customer Service (Victoria)
🏢 Mss Security
📍 Victoria
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