AusNew Support Services is a fast-growing disability organisation dedicated to providing high-quality support to adults living with complex disabilities and high-intensity care needs.

About the Role

We are seeking experienced, reliable, and calm support workers to assist a participant complex needs living in a SIL home in Pacific Pines.
This role involves high-intensity support, including personal care, mealtime assistance, behaviour support..

What’s in it for you?

- Flexible roster to support a healthy work–life balance
- Regular casual shifts and stable ongoing work
- Supportive management and friendly team culture
- Training provided in hoist use, mealtime safety, behaviour support, and continence care
- Opportunities to build experience in complex care
- Travel reimbursement (KM) when required

Key Responsibilities

- All daily living tasks
- Personal care & hoist transfer
- Assistance with Meals
- Behaviour support strategies following BSP
- Development delay
- mental health
- Repositioning, pressure area care & skin integrity
- Monitoring safety due to impulsive movements/falls risk
- Calm, trauma-informed communication
- Creating a low-stimulus, supportive environment




- Maintaining accurate progress notes and documentation

Client Needs

- Female staff preferred for personal care (client comfort preference)
- Must be comfortable working with high-intensity care
- Must follow step-by-step communication and behaviour strategies
- Must maintain dignity, respect, and professionalism at all times

Requirements:

- Certificate III in Individual Support, Disability, Aged Care, or similar
- NDIS Worker Screening Check
- Working With Children Check
- National Police Check
- First Aid & CPR
- Current Driver’s Licence & reliable car
- Experience with high-intensity supports (preferred)
- Confidence using hoists (training provided if required)
- Ability to stay calm, patient and follow step-by-step instructions
- Good communication skills and skilled attitude
- Reliability and consistency are essential

Ready to make a difference?

If you’re passionate about supporting people to live safely, comfortably, and with dignity — we’d love to hear from you.

Join AusNew Support Services and be part of a team that truly cares.

Job Type: Casual

Pay: $43.00 – $77.00 per hour

Work Location: In person

📌 Disability Support Worker – Pacific Pines (Helensvale)
🏢 Ausnew Support Services
📍 Helensvale