- Welcome and assist walk-in customers.
- Understand customer requirements and recommend suitable products.
- Prepare quotations and sales orders.
- Follow up customer enquiries and quotations.
- Build relationships with builders, designers and trade customers.
- Process customer orders and payments.
- Help customers with product selections and showroom displays.

Administration

- Answer phone calls and respond to email enquiries.
- Prepare invoices, purchase orders and delivery paperwork.
- Maintain customer records and CRM.
- Coordinate deliveries and communicate with suppliers.
- File and organise business documentation.
- Assist with stock ordering and inventory updates.
- Provide general administrative support to the Director.

Showroom & Marketing

- Keep the showroom clean, organised and well presented.
- Arrange tile samples and product displays.
- Assist with social media posts and marketing activities.
- Help prepare promotional material and product information.





What We’re Looking For

- Experience in tiles, flooring, building materials, kitchens or bathrooms.
- Excellent communication and customer service skills.
- Friendly, confident and skilled manner.
- Strong organisational and time management skills.
- Good computer skills (Microsoft Office and general computer systems).
- Ability to multitask in a fast-paced environment.
- Strong attention to detail.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.

Desirable

- Previous retail showroom or sales experience.
- Administration or office experience.
- Experience with quoting, invoicing or CRM systems.
- Social media experience.

Pay: From $40.00 per hour

Benefits:

- Employee discount
- Travel reimbursement

Work Location: In person

📌 Sales & Office Administrator (Seven Hills)
🏢 Tiles Distribution
📍 Seven Hills