Start Your IT Career with a Growing Managed Service Provider

Data Outsource is a leading Australian IT and Cybersecurity provider supporting businesses across healthcare, professional services and small to medium enterprises.

We are looking for an enthusiastic Graduate IT Helpdesk Engineer to join our team. This is an excellent opportunity for someone who enjoys technology, solving problems and helping people while building a long-term career in IT.

Unlike many entry-level support roles, this position combines both remote helpdesk support and onsite client work, providing valuable exposure to a wide range of technologies and real-world IT environments.

What You'll Be Doing

- Providing Level 1 and Level 2 technical support to clients
- Troubleshooting Windows,



Microsoft 365 and networking issues
- Responding to helpdesk tickets, phone calls and emails
- Setting up and deploying PCs, laptops and mobile devices
- Assisting with Microsoft 365 administration and user management
- Supporting cloud services and cybersecurity solutions
- Performing onsite installations and break-fix support
- Assisting with infrastructure upgrades and project work
- Maintaining accurate documentation and ticket notes

Pay: $55,000.00 – $60,000.00 per year

Perks:

- Travel reimbursement

Work Location: Hybrid remote in Lane Cove West NSW 2066

📌 Graduate IT Helpdesk Engineer (Level 1 & 2) (Lane Cove West)
🏢 Nameless
📍 Lane Cove West