Job description
Agency Department of Corporate and Digital Work unit Workforce Services Support, Service

Development Centre
Job title Senior Officer, Service Centre Designation Administrative Officer 6
Job type Full time Duration Ongoing
Salary $99,519 - $110,953 Location All NT Regions
Position number 19630 RTF 353143 Closing 12/08/2026
Contact officer Mikes Galimitakis, A - Senior Manager on 08 8999 2614 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=353143
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Provide high level, client-focussed generalist and specialised human resource and workforce management advice and support to
Northern Territory Public Sector agencies and employees.

Context statement
Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse
setting. The Workforce Operations and Partnership team provides Workforce business partner, recruitment services, and
general operational HR support to client agencies through closely aligned operational work units.



This advertised role is based
within the Workforce Services Support, HR Service Centre team, who provide advice and guidance on a broad range of employment
terms, conditions and entitlements, and process HR related actions.

Key duties and responsibilities
1. As a lead Workforce Operations and Partnerships Senior Officer, work closely with the senior managers and Directors to

provide a responsive high quality workforce advisory service and support to assist client agencies manage their HR needs.
2. Work collaboratively with client agency staff and managers to ensure compliance with NTPS and agency policies, standards,

practices, delegations.
3. Participate and lead HR projects to review, develop and implement policies, procedures, standards, systems, and processes to

support effective and consistent Workforce Operations and Partnerships Service delivery.
4. Research, collate and analyse information from a variety of sources to prepare correspondence and provide high quality,

effective and timely workforce services responses and advice.
5. Build and maintain key relationships and work closely with team members to exchange information, resolve issues, provide

leadership, mentoring, support and training to foster a collaborative, effective environment.

Selection criteria
Essential
1.



Demonstrated experience and contemporary knowledge of operational HR management and recruitment activities.
2. Proven high level communication, negotiation and conflict resolution skills with the ability to establish collaborative

relationships at all levels and across diverse cultures to positively influence HR practices.
3. Demonstrated planning, problem solving and organisational skills, including effective management of multiple high priority tasks

to meet conflicting deadlines.
4. Demonstrated ability to interpret and apply employment legislation, policies and contemporary HR management practices

across a range of diverse areas.
5. Well-developed written skills and the ability to research and analyse information for preparing a range of high-level

correspondence and documents.
6. Demonstrated leadership skills to effectively supervise, guide, train and mentor team members.
7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and

respectful

Desirable
1. Good working knowledge of the Public Sector Employment and Management Act 1993, the NTPS recruitment and selection

processes or similar and HR Management systems.
2. Relevant tertiary qualifications in HR or a related field.

Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal
history will not exclude an applicant from this position unless it is a relevant criminal history. As an employer of choice, the
department is supportive of flexible work arrangements to balance work and personal responsibilities.

📌 Senior Officer, Service Centre (Northern Territory)
🏢 Department Of Corporate And Digital Development
📍 Northern Territory