The key duties of the position include:

The Role

National Support Division (NSD) is seeking a highly motivated APS 6 Business Support Officer to join our team.

In this role, you will coordinate and support a range of business functions that support divisional priorities and operational outcomes. This includes governance and policy activities, security and information management, workforce management support, financial reporting, commercial coordination, and business management activities.

You will provide timely, evidence-based advice, support decision-making, and contribute to the effective management of corporate responsibilities across the Division. Working closely with internal and external stakeholders, you will build productive relationships, identify opportunities for business improvement, and help ensure compliance with Defence policies and procedures.

To succeed, you will demonstrate strong organisational skills, sound judgement, effective communication, stakeholder engagement capability, and the ability to achieve outcomes in a dynamic environment.

About our Team

NSD works collaboratively across Defence and with partners from government, industry, and the broader community to strengthen Australia's resilience and national preparedness.

The Division plays a key role in developing and sustaining the partnerships, coordination mechanisms, and workforce capabilities that enable Defence to leverage whole-of-government and whole-of-nation capabilities.

NSD comprises an integrated APS and ADF workforce that operates in a collaborative, inclusive, and high-performing environment. As a Business Support Officer, you will join a supportive team responsible for enabling effective governance, workforce management, and business operations across the Division.

We value diverse perspectives and invest in our people through a range of professional development opportunities, helping employees build capability, broaden experience,



and achieve their long-term career goals within Defence.

Our Ideal Candidate

Our ideal candidate is a proactive and adaptable professional who thrives in a fast-paced environment and is committed to delivering high-quality business support services.

You will demonstrate strong judgement, initiative, and the ability to manage competing priorities while maintaining accuracy and attention to detail. You can analyse information, identify risks and opportunities, and provide practical advice to support informed decision-making and organisational outcomes.

You will be an effective communicator with proven stakeholder engagement skills, capable of building productive relationships across Defence and with external partners. Experience supporting governance, workforce planning, reserve coordination, policy implementation, or corporate business functions will be highly regarded.

You will contribute to continuous improvement initiatives, support strategic priorities, and foster a positive, inclusive workplace culture aligned with Defence Values.

Eligibility

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work setting and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers

📌 Business Support Officer (Canberra)
🏢 Department Of Defence
📍 Canberra