Field Service Representative (Canberra)

Field Service Representative (Canberra)

31 Jul
|
Boresight
|
Canberra

31 Jul

Boresight

Canberra

About Boresight

Boresight is accelerating Australia’s edge in uncrewed aviation. From our Canberra headquarters, we’re delivering high-performance UAS (Unmanned Aerial Systems) and advanced UAS platforms engineered to meet the rapidly evolving needs of defence and commercial operators. Our systems are built for mission success — combining precision, rugged reliability, modular adaptability, and cost-effective deployment to maximise operational value. With deep expertise in drone swarming technology, we enable scalable, coordinated UAS solutions that unlock new levels of capability for surveillance, training, and tactical operations. As demand grows for sovereign, high-impact uncrewed technologies, Boresight stands ready to supply Australia with cutting-edge UAS designed, developed, and supported on home soil. Partner with us to strengthen capability, reduce risk, and stay ahead in an increasingly competitive global landscape.

About the Role

Boresight is seeking a Field Service Representative to act as the technical bridge between customers and product development. This role is for a hands-on expert who can rapidly develop a deep operational and technical understanding of Boresight’s product range to provide training courses, product demonstrations, drone field operations for both cUAS and ISR capabilities and customer service.

You MUST be an Australian Citizen to be considered for this role.

Role Responsibilities

- Develop an expert-level operational knowledge of Boresight’s current and in-development product lines.

- Deliver operator training courses for Boresight’s product range to local and international customers.

- Provide support for technology demonstrations including field maintenance and drone operation.





- Provide in-field drone operation for customers with both cUAS target drones and ISR drones.

- Provide customer service and technical support via email, phone communication or on-site visits.

- Contribute to the drafting of training material including operator manuals and operator training courses.

- Ability to travel locally and internationally.

Essential Qualifications

- 3-5 years relevant experience as a Field Service Engineer/Representative or similar

- Technical aptitude and willingness to rapidly learn complex technologies.

- Understanding of mechanical, electrical or electronic systems.

- Ability to work independently and in a team environment.

- Strong written and oral communication skills.

- Proficient in Microsoft 365 (Word, Excel, PowerPoint, SharePoint)

- Australian open driver’s license.

- Hold/obtain a minimum Baseline security clearance (must be an Australian citizen).

Desired Qualifications

- Trade or tertiary qualification in a mechanical, electrical, electronics or related technical field.

- Experience operating drones or other autonomous technologies.

- Remote pilot licence (RePL)

About the Offer

- A versatile and supportive workplace, with excellent work-life balance and opportunities for career progression and development.

- An opportunity to operate and support industry leading technology in Australia and internationally.

- A competitive salary package dependent on experience and qualifications, including salary packing options.

- Salary range between $90,000 and $110,000 excluding superannuation depending on the candidate.

Additional Information

Note that you must be able to obtain/hold an AGSVA security clearance for this position.

📌 Field Service Representative (Canberra)
🏢 Boresight
📍 Canberra

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